Sprint replacing Touch Pro with Touch Pro 2! - Page 207

muyoso · #1 (**permalink**) 12-15-2009, 08:47 PM

I am bringing in my TP1 tomorrow for service. That is why I used the word "when".

kcornman · #2 (**permalink**) 12-15-2009, 09:02 PM

I was given a refurb TP1 today as a replacment when I took my defective one in for repair. The upper half of the screen was much darker than the lower portion. The refurb is much slower than my other one.

**CaliBoyPhillip** · #3 (**permalink**) 12-15-2009, 06:28 PM

Thanks for fast replies guys and no lol I'm not in Alaska ahaha I was looking at my nearest stores in the LA county area =P I guess i'll be going there to try and get it replaced for a touch pro 2 soon.

zxcvzxcv · #4 (**permalink**) 12-15-2009, 08:36 PM

I'm a 2007 member too and I just got a replacement TP1. They offered me other phones except for a TP2. The tech even said that the TP1 was better than every other phone that was offered.

TITOMSD · #5 (**permalink**) 12-15-2009, 09:46 PM

update: got my tp2 today and yes its nib...good luck to those waiting and dont give up..

blackmagic352 · #6 (**permalink**) 12-15-2009, 11:43 PM

just found out that me and another guy on ppcgeeks happen togo to the same sprint location and got ours swapped. i went today he did weeks ago. we pretty much did same thing.

- got rep over phone to make notes on ticket
-went in repair store
-got tp2's

go be all about location! location! location!

sevenfa02 · #7 (**permalink**) 12-16-2009, 01:21 AM

Just spent hours on the phone...call went all the way to Retentions......NO DICE!!!

Best they could offer was $50 off the contract price of the phone.

**CaliBoyPhillip** · #8 (**permalink**) 12-16-2009, 01:24 AM

Quote:

Originally Posted by sevenfa02

Just spent hours on the phone...call went all the way to Retentions......NO DICE!!!

Best they could offer was $50 off the contract price of the phone.

Don't call retentions mate :P you will have better luck most likely just going to a sprint store over and over with noticeable or no problems at all and trying to get it replaced.

albertlarios · #9 (**permalink**) 12-16-2009, 02:30 AM

im on my 5th TP and.............. still waiting.

Seems like, (to me anyways) that the only store ur gonna get a TP2 from is one that carries the TP2 in the first place... a key to the successful replacement of the ?%"@'t up-TP for a TP2 is going to a store that carries it int the first place....

still no luck for me and my region i guess....

!

biggienick · #10 (**permalink**) 12-16-2009, 02:54 AM

Keep up the good fight! Hopefully y'all will join us over in the TP2 section.