How To: Set Up Visual Voicemail on your Sprint TP for Free(Working soon!) - Page 14

**Hafrust** · #1 (**permalink**) 01-14-2009, 05:50 PM

Quote:

its bs because its your phone number you should be able to choose where your voicemail goes. if other carriers allow it, why should sprint users be stuck with this garbage, having some reps do it and some not. maybe to be fair to their customers, they should revise everyones account and take the number off.

No offense, but it just sounds like sour grapes to me. You were never promised visual vm from Sprint for free, so you shouldn't be upset that you don't have it. It's like every other workplace in America, some employees just don't follow policy. Is that fair for those that only interact with the employees who do follow the policy? Maybe not, but as the saying goes, life isn't fair. I would like to have visual voicemail on my phone and not pay call forwarding, but it's not that big of a deal. I've survived this long without it, so I'm sure I can do without. If I couldn't do without it, I would switch providers. It's an extremely minor negative compared to many positives that I have with Sprint.

04orgzx6r · #2 (**permalink**) 01-14-2009, 05:41 PM

Quote:

Originally Posted by Tripdub1

Why is it BS? It has been stated many, many times in this thread that changing this default vm number is against Sprint policy. The fact that some people have got some reps to do it doesn't make it a right for everyone to have it.

According to some of the members here Sprint has sent a memo around to there Reps telling them not to do this anymore, while i may not agree with that, what can I say.....It is Sprint...

However, I have it because they "were" (and still are according to some) willing to do it, I wasn't tricking them, I told them exactly what I wanted and why I was doing it, and they were willing to do it....
And until I have a Sprint Supervisor take it off or tell me that they shouldn't have done that, then it is definitely not WRONG

**p-slim** · #3 (**permalink**) 01-14-2009, 09:29 PM

Quote:

Originally Posted by Tripdub1

Why is it BS? It has been stated many, many times in this thread that changing this default vm number is against Sprint policy. The fact that some people have got some reps to do it doesn't make it a right for everyone to have it.

Its not against sprint policy if you ask them to do it and they do it. If it is against sprint policy then its the representative who will get in trouble. Nobody is trying to trick them into doing it. Simply ask and if they do it, you good to go.

**Hafrust** · #4 (**permalink**) 01-14-2009, 10:28 PM

Quote:

Originally Posted by p-slim

Its not against sprint policy if you ask them to do it and they do it. If it is against sprint policy then its the representative who will get in trouble. Nobody is trying to trick them into doing it. Simply ask and if they do it, you good to go.

What kind of backwards logic is that? Just because an employee does something that is against a company policy doesn't negate the fact that the policy does exist.

04orgzx6r · #5 (**permalink**) 01-14-2009, 11:17 PM

Quote:

Originally Posted by Tripdub1

What kind of backwards logic is that? Just because an employee does something that is against a company policy doesn't negate the fact that the policy does exist.

But that doesn't mean that it was our fault that they did it, we asked for it and they did it, do we know the policy? Weren't you saying that it wasn't right for us to have it while others don't? You can't tell me it is wrong for us to have it if indeed the rep did go against policy, how are we supposed to know.

Anyway, like I said before until I get a call from a supervisor to tell me that the rep did something they shouldn't have, then to me it is not against there policy. I have yet to see anything from sprint saying that we can't do this

**syanni85** · #6 (**permalink**) 01-14-2009, 05:56 PM

aweful... i just got the nogo and am on hold to speak with someone up the chain

**syanni85** · #7 (**permalink**) 01-14-2009, 06:04 PM

yeah so they are going through the list of everyone they have done this for and changing it back... ****ty

04orgzx6r · #8 (**permalink**) 01-14-2009, 06:11 PM

Quote:

Originally Posted by syanni85

yeah so they are going through the list of everyone they have done this for and changing it back... ****ty

Haha, Well it was worth a try....
but honestly, I bet they just told you that to get you off there back, way to much work for them to switch them all, but.....we'll see

**cornelious2** · #9 (**permalink**) 01-14-2009, 07:40 PM

I am still wondering how everyone having the same voice mail number is kept straight?

**slypher** · #10 (**permalink**) 01-14-2009, 09:12 PM

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Originally Posted by cornelious2

I am still wondering how everyone having the same voice mail number is kept straight?

I would imagine that the CID of where the call is coming from will allow the Visual Voicemail company to know which mailbox to kick the call to.

-s