[Was] TP no longer backordered! In stock now... [Now] Out of stock again :( - Page 4

Exil3d · #31 (**permalink**) 12-22-2008, 01:41 PM

Nope. Just called SC and they said"Sorry we still dont have them in stock"

snovvman · #32 (**permalink**) 12-22-2008, 01:54 PM

Quote:

Originally Posted by Exil3d

Nope. Just called SC and they said"Sorry we still dont have them in stock"

Strange... I placed the order this morning online, and got a confirmation number. We'll see if it shows.

Edit: Just looked at Sprint's website, it is still available for ordering online.

**chronster** · #33 (**permalink**) 12-22-2008, 02:01 PM

Quote:

Originally Posted by snovvman

Strange... I placed the order this morning online, and got a confirmation number. We'll see if it shows.

Edit: Just looked at Sprint's website, it is still available for ordering online.

Well it's always available for ordering online. Sprint has no problem taking your money. Does it say something like "This item is in stock" or "This item usually ships 1-2 business days"?

When I ordered mine, I bought it on november 4th, but it didn't get to me until the 11th. The evaluation period still starts on the 4th though, so keep that in mind. They say you have 30 days to test the phone, but thats only if you buy it in the store. The 30 days start on the date of purchase not activation, so if it's stuck in shipping or back ordered, each day its like that is one day less you get to test it.

It's pretty misleading really, and the only reason I'm still with Sprint. I got an instinct, it took over 2 weeks to get to me, had it for about 3 weeks, tried to send the piece of junk back, and woops, Sprint said I was locked in.

wowitsjashon · #34 (**permalink**) 12-22-2008, 02:01 PM

they are most def back in stock now. i just got the email stating just that. I called sprint back and they are 1 day shipping it so i'll have it tomorrow

**chronster** · #35 (**permalink**) 12-22-2008, 02:04 PM

Quote:

Originally Posted by Exil3d

Nope. Just called SC and they said"Sorry we still dont have them in stock"

Quote:

Originally Posted by wowitsjashon

they are most def back in stock now. i just got the email stating just that. I called sprint back and they are 1 day shipping it so i'll have it tomorrow

@Exil3d - try calling back 5 more times and let us know the 5 different answers you get

land2634 · #36 (**permalink**) 12-22-2008, 02:08 PM

Quote:

Originally Posted by chronster

Well it's always available for ordering online. Sprint has no problem taking your money. Does it say something like "This item is in stock" or "This item usually ships 1-2 business days"?

When I ordered mine, I bought it on november 4th, but it didn't get to me until the 11th. The evaluation period still starts on the 4th though, so keep that in mind. They say you have 30 days to test the phone, but thats only if you buy it in the store. The 30 days start on the date of purchase not activation, so if it's stuck in shipping or back ordered, each day its like that is one day less you get to test it.

It's pretty misleading really, and the only reason I'm still with Sprint. I got an instinct, it took over 2 weeks to get to me, had it for about 3 weeks, tried to send the piece of junk back, and woops, Sprint said I was locked in.

My 30 days have never started until the day the device was activated. Could be wrong, but I was pretty sure this is the case.

**lipidfats** · #37 (**permalink**) 12-22-2008, 02:14 PM

I got the email this morning as well...

Quote:

Originally Posted by chronster

Well it's always available for ordering online. Sprint has no problem taking your money. Does it say something like "This item is in stock" or "This item usually ships 1-2 business days"?

I don't think it was always available for order online, which was shocking when i checked (tried to order for a family member multiple times). It showed up in their phone list, but just said "back-ordered" and didn't have an add to cart button (also had an email sign up to let you know when it's available again).

@Scrapmaker, are you gonna take another test run? lol

**chronster** · #38 (**permalink**) 12-22-2008, 02:17 PM

Quote:

Originally Posted by land2634

My 30 days have never started until the day the device was activated. Could be wrong, but I was pretty sure this is the case.

I actually confirmed it with the touch pro. I went into a sprint store and asked them when I had to bring the phone back, and he said the 4th. Then I called Sprint and they also said the 4th. I did this just a few days after getting the phone just to make sure.

Unless you've had to actually deal with them and their "30 day evaluation" it's not something you'd pick up on.

bodhijames · #39 (**permalink**) 12-22-2008, 02:52 PM

The Sprint Sales Exec that handles all our company told me last week that the TP's were due back in stock Dec 21.

land2634 · #40 (**permalink**) 12-22-2008, 02:59 PM

Quote:

Originally Posted by chronster

I actually confirmed it with the touch pro. I went into a sprint store and asked them when I had to bring the phone back, and he said the 4th. Then I called Sprint and they also said the 4th. I did this just a few days after getting the phone just to make sure.

Unless you've had to actually deal with them and their "30 day evaluation" it's not something you'd pick up on.

I guess another example of different stories from different reps. I have actually had to use the 30 days recently on my wife's Diamond.

"If you are an existing customer and you are not satisfied with your upgraded device or your new service offer, you can contact Sprint within 30 days of your new contract or activation of your new device, whichever came first, to be restored to your previous contract"

That's from Sprint's Website. Guess it depends on whether you sign a contract or not.