OMG!! My keyboard stopped working!!!

[ivan1.ruiz]

I have had 1 with a bad keyboard and that's it. So far everything works fine for me. Sorry about your bad luck man.

[blazinazn]

Originally Posted by ivan1.ruiz

I have had 1 with a bad keyboard and that's it. So far everything works fine for me. Sorry about your bad luck man.

Normally, I would agree with you that it's just my luck. But seeing how people in this thread are on their 4th/5th phone cause the KB keeps dying, I'm beginning to think it's more than just me. Granted, it's a bit skewed because people don't usually come on the forums and comment on how well their phone is working but this is getting a little ridiculous.

Add that to the heat issues and the kb, I've about reached my limit with this thing. I believe it's time to ditch the Pro.

I desperately want to love this phone because it has everything I want in a phone. It just makes it even more frustrating...

[thacounty]

Originally Posted by blazinazn

Normally, I would agree with you that it's just my luck. But seeing how people in this thread are on their 4th/5th phone cause the KB keeps dying, I'm beginning to think it's more than just me. Granted, it's a bit skewed because people don't usually come on the forums and comment on how well their phone is working but this is getting a little ridiculous.

Add that to the heat issues and the kb, I've about reached my limit with this thing. I believe it's time to ditch the Pro.

I desperately want to love this phone because it has everything I want in a phone. It just makes it even more frustrating...

I believe the heat issue may have something to do with the keyboard. I have had my third TP for a while now and have not had the KB issue again, had it with the second one. With my 3rd I switched to the Telus radio which doesn't get hot and now I'm on Sprint 1.11.0.0, I don't know, maybe its helping or I'm just lucky.

[blazinazn]

Originally Posted by thacounty

I believe the heat issue may have something to do with the keyboard. I have had my third TP for a while now and have not had the KB issue again, had it with the second one. With my 3rd I switched to the Telus radio which doesn't get hot and now I'm on Sprint 1.11.0.0, I don't know, maybe its helping or I'm just lucky.

Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to charge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement

[thacounty]

Originally Posted by blazinazn

Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to recharge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement

Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!

[blazinazn]

Originally Posted by thacounty

Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!

Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??

[thacounty]

Originally Posted by blazinazn

Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??

Sucks bro. Yea they should replace because it is in its warranty period and this is definitely a warranty fix. Be sure to download and revert back to Sprint radio 1.03 and relock. Good luck!