OMG!! My keyboard stopped working!!!

[blazinazn]

Originally Posted by thacounty

I believe the heat issue may have something to do with the keyboard. I have had my third TP for a while now and have not had the KB issue again, had it with the second one. With my 3rd I switched to the Telus radio which doesn't get hot and now I'm on Sprint 1.11.0.0, I don't know, maybe its helping or I'm just lucky.

Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to charge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement

[thacounty]

Originally Posted by blazinazn

Completely agree that the KB is a heat related issue. I'm a pretty heavy user and I'm constantly having to recharge my phone. I notice that parts of the keyboard get extremely hot. The area around the r,e,w,s,d,f,,z,x,c keys get noticeably warmer than the rest of the phone. And not coincidently it's the same area where the keyboard ribbon and the trap door (when the phone is open) is. So maybe the heat issue is melting the kb ribbon and it slowly deteriorates over time?

Since switching to the Telus radio prevents the phone from overheating, maybe that's why you've had better luck? Is there a noticeable difference as far as your phone getting hot with the Telus radio? Maybe I'll give that a shot when I get a replacement for my replacement

Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!

[blazinazn]

Originally Posted by thacounty

Same problem I had. It would almost burn my fingers to type. I could see that. They told me it was a circuit on the main board, but they probably just thought they were talking to an average user.

Yea, that's what I'm thinking. The difference was huge! I can run wifi while charging and its only be minimally warm. I have since switched to Sprint radio 1.11.0.0 and it is just as good as far as heat is concerned and it allows for updating prl and profile. I would definitely switch radios, it was the biggest battery difference I've had so far too!

Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??

[thacounty]

Originally Posted by blazinazn

Well, I updated the radio in hopes that I could save this phone before the KB completely quit working, but I guess I was too late. As soon as I got the radio updated, the KB completely stopped working.

I'm gonna go to the sprint store after I get off work today. I'm wondering if they will give me a new phone since it's been less than a month since I replaced this phone??

Sucks bro. Yea they should replace because it is in its warranty period and this is definitely a warranty fix. Be sure to download and revert back to Sprint radio 1.03 and relock. Good luck!

[blazinazn]

Originally Posted by thacounty

Sucks bro. Yea they should replace because it is in its warranty period and this is definitely a warranty fix. Be sure to download and revert back to Sprint radio 1.03 and relock. Good luck!

Just got back from the Sprint store. Just just swapped it out and gave me a new one. Good thing I relocked it before I took it back. I didn't think they would just give me a new one. Gonna update the radio asap, hopefully the 3rd times the charm.

[Naveronski]

I also had my phone keyboard die today.

I have a Sprint store near me, so that's not a problem. I also have been meaning to go by there to see why my rebate hasn't come through.

Before I take my phone in, do I need to flash it back to the stock ROM? I guess it would be a good idea...

[Merdinh]

Originally Posted by Naveronski

I also had my phone keyboard die today.

I have a Sprint store near me, so that's not a problem. I also have been meaning to go by there to see why my rebate hasn't come through.

Before I take my phone in, do I need to flash it back to the stock ROM? I guess it would be a good idea...

Yea its a good idea to flash back to stock and relock the phone, because some reps can be a a##, but then again you can complain if the reps an a## and get a free month of service like i got when i had my palm 700 a while back.

[thacounty]

Originally Posted by Merdinh

Yea its a good idea to flash back to stock and relock the phone, because some reps can be a a##, but then again you can complain if the reps an a## and get a free month of service like i got when i had my palm 700 a while back.

Good idea, I complained last time my rep was an a** and all I got was a we are really sorry about that! Because it is 3rd party store. I really wish I had a Sprint corporate store here haha. Im tired of 1x!!

[Naveronski]

My rep today wasn't bad at all. Much more helpful than calling the damn sprint CS.

[thacounty]

Originally Posted by Naveronski

My rep today wasn't bad at all. Much more helpful than calling the damn sprint CS.

Thats nice, I like the reps I call in and talk to usually! They were vey helpful today when I called about getting my texts late.