UPDATE:Rainbow looking circle - Page 15

**Unknown Zone** · #**141** (**permalink**) 03-11-2009, 08:09 PM

I think it might be the different touchscreens being used:

Personal TP got it on OCT no issues with rainbow..has black tint touchscreen

Work TP got it 2 weeks ago...has the rainbow/oilslick blob, and a gold/greenish tint touchscreen look.

BillJr106 · #**142** (**permalink**) 03-12-2009, 11:15 AM

Well it must be a defect in the screens, because I definitely have babied my touch pro and treated it like gold. I dont put in in my pocket so I have never sat on it or had blunt force applied to it. The only force Ive had on it was rubbing the screen on my sweat pants or shirt to wipe grease off. If it cant handle being wiped / touched without falling apart, how the hell are we supposed to use it?? I just cancelled my insurance the other day, hopefully this will be covered under the 90 day warranty as I refuse to keep this having this problem, and the raised plastic on the home button.

BillJr106 · #**143** (**permalink**) 03-12-2009, 11:48 AM

So I heard someone say that this is being considered a "Cosmetic Defect" by HTC and not being covered under the 90 day ( or is it 30 day ) warranty?? I think if that is true, it might be time for a little wake up call called "Class Action Lawsuit". Nothing gets a company moving better, and taking care of defects, better then a good old fashioned Class Action Suit. Im sure there is a lawyer somewhere willing to pick it up for a portion of the settlement. I for one wont tolerate paying this much for a touch screen phone that has a defect in the touch screen. My PPC6700 made it 2 years with no overheating issues, no touch screen issues, and actually ran a little better ( altho in the touch pros defense, when I disable touch flo 3d, the phone runs quite fast. ).

rsohne · #**144** (**permalink**) 03-12-2009, 12:24 PM

I have a Verizon version of the phone and experienced this yesterday. It started as a spot inside the protective screen cover and in a day moved to the center of the phone. Now the touchscreen has failed. Verizon opted to replace it but if they feel it is from abuse they want to charge full price for the phone! This phone is 1 1/2 months old and looks like it came out of the box. I am starting to think the TouchPro is a piece of crap!

bodyhammer2000 · #**145** (**permalink**) 03-12-2009, 02:04 PM

i noticed the same thing on my touch pro the other day and got a replacement through asurion, brand new touch pro and all

! I think it may be a flaw with the screens. I baby my TP and not once dropped it and i still got that dang rainbow smudge.

xdanimalx · #**146** (**permalink**) 03-12-2009, 02:19 PM

It's from the plastic touching the screen, I'm not sure if I should get mine replaced, It's not a big deal to me IMO.
I JUST got my new TP. Manufacture's date of 2/5/09.

BillJr106 · #**147** (**permalink**) 03-12-2009, 04:55 PM

where can you get the build date?? Anyway, It is quite disturbing to me to have an oily spot on a beautiful VGA screen, as well as one that distorts text and eventually causes the touch screen to fail. That to me is a pretty major problem.

**Unknown Zone** · #**148** (**permalink**) 03-12-2009, 05:11 PM

Quote:

Originally Posted by BillJr106

where can you get the build date??......

dial ##778# you will get the (EPST) screen and click "view".

scroll down till you see "Manufactures Date"

This is on the "Display" subsection of the EPST

BillJr106 · #**149** (**permalink**) 03-12-2009, 05:56 PM

Ahh.... Jan 29 09 for me.... Anyway, I love the device despite all the gripes people have, I will gladly even accept some stupid chipped chrome. However, I will not accept a touch screen phone with a defective touch screen... Have to draw the line somewhere. I would think that was the one place the phone was meant to excel.

Gunflight · #**150** (**permalink**) 03-13-2009, 02:01 AM

It’s caused by moisture. I have confirmed this on three different sprint touch pros. I noticed it after I had it in my pocket for a long period of time while working. Its basically sweat/ moisture that gets stuck between the screen and the touch sensor. This never happend with my Mogul. I no longer put the phone in my pocket under any circumstances. FYI this is my 8th touch pro from sprint. Wish this thing was built better and HTC spent more time testing the device before release. Still the best WM phone available on sprint.