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  #1 (permalink)  
Old 03-03-2009, 08:49 PM
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Re: Does anyone else have a crack in the chrome?

Quote:
Originally Posted by ycats View Post
they sent me a refurb'd one, 11/8/08 mfr date.......my previous one was 11/3/08, I'm guessing this will have a chrome-chipping problem too.
There's a way to tell if you have the newer chrome bezel. Most likely they changed it on that phone. The new one has a more darker lcd chrome. On the older ones the LCD chrome is not the same color as the keyboard chrome and it was obvious. The new ones, they are pretty identical.
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Old 03-03-2009, 09:40 PM
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Re: Does anyone else have a crack in the chrome?

How do you check your build date?
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Old 02-26-2009, 02:34 PM
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Re: Does anyone else have a crack in the chrome?

Had some issues getting this refurb'd one to connect to internet.......spent a lot of time with Sprint Technical support, this thing had been wiped clean........had to insert a lot of things. Anyways, I complained to Asurion, they're sending a BNIB to me.
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Old 02-26-2009, 06:42 PM
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Re: Does anyone else have a crack in the chrome?

Quote:
Originally Posted by ycats View Post
Had some issues getting this refurb'd one to connect to internet.......spent a lot of time with Sprint Technical support, this thing had been wiped clean........had to insert a lot of things. Anyways, I complained to Asurion, they're sending a BNIB to me.
And are they charging you a deductible?
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Old 02-26-2009, 07:14 PM
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Re: Does anyone else have a crack in the chrome?

Ya I just got my brand new replacement and i noticed a little crack in the chrome on the screen side. it is exactly where the slider indents is near the bottom. Not a big deal to me since my phones are well taken care of but would probably crack in time either way. If it starts getting bigger fast though I might exchange it at a store. So far I love the TP vs the Mogul except for the simple lack of hardbuttons, but other than that... I'm good.
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Old 02-27-2009, 12:04 AM
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Re: Does anyone else have a crack in the chrome?

just the one time for $50............if Sprint stores had these phones in stock, it would be a free replacement
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Old 02-27-2009, 04:20 PM
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Re: Does anyone else have a crack in the chrome?

BNIB came in the mail today, build date Feb 12 09.
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Old 03-04-2009, 09:37 AM
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Re: Does anyone else have a crack in the chrome?

from the phone's dialpad, ##786#
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Old 03-08-2009, 04:48 PM
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Re: Does anyone else have a crack in the chrome?

On my Touch Pro, the chrome is peeling off all over the faceplate and even on front edge in the middle right edge. Went to the sprint store they say since you dont have insurance for the phone, we wont replace it for you. And they checked my the ESN for my phone saying its made after the defect was fixed in the chrome. Any suggestions how I go about getting a replacement?
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Old 03-12-2009, 09:07 AM
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Re: Does anyone else have a crack in the chrome?

Hello all,
I think ive got a serious prob here and after reading through this whole thread i havent seen anyone with my specific problem.

Ill start off by saying that, while i have never dropped my phone i do use it tether (both with a USB cable and using WiFiWMRouter 0.91). As one would guess when tethering wirelessly the phone gets considerably hot. This was the first time i saw cracks start to appear on the chorme sides of the phone. I was willing to live with that as it was just cosmetic and well maybe i deserved it for tethering w/o a plan and an all.

BUT, this past weekend the crack in my chrome just above the "up" volume button became a HOLE in the chrome when i slid my phone open and a chunk of plastic where one of the cracks were popped out of the phone. Now my screen is slightly crooked and there is a small piece of plastic that juts through the hole every time i slide the phone open.

My question now is: when i take my phone into the sprint store...what are the chances they'll believe that i never dropped it and will i be charged the deductable to get it replaced? I bought my phone from BB that friday before it was officially sold in stores and have yet to swap it out or exchange it but this is rediculous.

Ill keep you all posted as to whether i had to pay for a replacement or not. Just figured i share my story with you all in case someone out there has a similar situation
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Quote:
Originally Posted by gobmonster View Post
My mogul did seem way annoying, it was like waking up after a bar night and a surprise next to you... but everyday!

The touch pro is like waking up to a super model, and shes just waiting there whispering in your ear vs the mogul being some fugly chick that wakes you up with constant irregularly timed snoring
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