I have no data...

shadowhawk2021 · #1 (**permalink**) 10-24-2008, 09:33 PM

I have the touch pro, and have no data service at all. No internet, pic mail, weather etc... Plus my tf3d is pretty slow, any one have any thoughts?

**darren.wlsn1** · #2 (**permalink**) 10-24-2008, 09:35 PM

check the diamond stickys on internet not working maybe. link:http://forum.ppcgeeks.com/showthread.php?t=37642

Marty · #3 (**permalink**) 10-24-2008, 10:02 PM

Quote:

Originally Posted by shadowhawk2021

I have the touch pro, and have no data service at all. No internet, pic mail, weather etc... Plus my tf3d is pretty slow, any one have any thoughts?

I couldn't get data working on it either despite having Sprint send the provisioning signal mutliple times. I got it working by going start, settings, system, update profile. Let me know if that works for you.

**criticalaudioinc** · #4 (**permalink**) 10-24-2008, 10:07 PM

Check to make sure data plan is active, also attempt a hard reset and check connection settings.

**darren.wlsn1** · #5 (**permalink**) 10-24-2008, 10:11 PM

sounds the same as the diamond. user profile, use the link i gave in my first post.

shadowhawk2021 · #6 (**permalink**) 10-24-2008, 10:16 PM

Quote:

Originally Posted by Marty

I couldn't get data working on it either despite having Sprint send the provisioning signal mutliple times. I got it working by going start, settings, system, update profile. Let me know if that works for you.

This worked perfectly...

**criticalaudioinc** · #7 (**permalink**) 10-24-2008, 10:25 PM

Quote:

Originally Posted by shadowhawk2021

This worked perfectly...

What was going on was the phone profile or account profile wasn't updated, this can happen from time to time.

Hellz MindPlaya · #8 (**permalink**) 10-24-2008, 10:54 PM

So I got mine too, and had the same issues. This should almost be stickied. I just called up Sprint and got tech support and asked for my MSL and the nice lady gave it to me and asked if i wanted help, I told her I was on the phone and I did't have another one so i would try it myself.

Fixed the very first try with these instructions. Great!!! Thanks.

joshj84 · #9 (**permalink**) 10-24-2008, 11:00 PM

Had the same issue on both my touch pro's (girlfriend and mine) and fixed it the same way thanks guys! Still can't download weather though.

BPHusker · #10 (**permalink**) 10-24-2008, 11:04 PM

Let me start by saying I switched to Sprint from US Cellular tonight to get this phone. I had BB port my existing number over and the Sprint person (they called to confirm) said that it can take 2-4+ hours to port over a number. I was curious because the number under Settings -> Phone is a different number than the number that I want to port. They told me that it is a temporary number until the porting is complete.... Is that correct?