I have no data... - Page 2

**darren.wlsn1** · #11 (**permalink**) 10-24-2008, 11:05 PM

Quote:

Originally Posted by Hellz MindPlaya

So I got mine too, and had the same issues. This should almost be stickied. I just called up Sprint and got tech support and asked for my MSL and the nice lady gave it to me and asked if i wanted help, I told her I was on the phone and I did't have another one so i would try it myself.

Fixed the very first try with these instructions. Great!!! Thanks.

it is stickied, just in the diamond forum as my 1st post states. should be in pro forum also. i agree some of the same problems can be answered in diamond forum.

BPHusker · #12 (**permalink**) 10-25-2008, 01:44 AM

Quote:

Originally Posted by BPHusker

Let me start by saying I switched to Sprint from US Cellular tonight to get this phone. I had BB port my existing number over and the Sprint person (they called to confirm) said that it can take 2-4+ hours to port over a number. I was curious because the number under Settings -> Phone is a different number than the number that I want to port. They told me that it is a temporary number until the porting is complete.... Is that correct?

Does anyone know?

marctronixx · #13 (**permalink**) 10-25-2008, 01:52 AM

yes thats correct. once the provision goens thru for your PRO, the network will do whast essentially a IOTA and update the account info to your PRO. you will in deed see your correct profile in there.

it also may not hurt to tap the update data profile once every couple hours...

BPHusker · #14 (**permalink**) 10-25-2008, 01:55 AM

Quote:

Originally Posted by marctronixx

yes thats correct. once the provision goens thru for your PRO, the network will do whast essentially a IOTA and update the account info to your PRO. you will in deed see your correct profile in there.

it also may not hurt to tap the update data profile once every couple hours...

Sorry to ask, but this is my first WinMo device... Where is Update Data Profile?

EDIT: Its been almost 6 hours since they said they were starting to port the number. How long does it usually take?

marctronixx · #15 (**permalink**) 10-25-2008, 02:14 AM

that i cant answer as i have not had to port a mobile number. others will chime in and speak on that.

its in the settings tab. at the bottom. next to update prl...

BPHusker · #16 (**permalink**) 10-25-2008, 02:19 AM

I just tried it and it said it couldn't update and said Error Code: 1012. Did they set it up incorrectly or will it say that until the number is ported?

joshj84 · #17 (**permalink**) 10-25-2008, 02:45 AM

I -think- your MSID number is wrong. I had an issue where my number was ported, phone worked fine then i updated my profile and my MDN and MSID got fuxored. I changed it back to my cell on both areas now i can't updtae profile.

gatolsf · #18 (**permalink**) 10-25-2008, 02:56 AM

Quote:

Originally Posted by BPHusker

Does anyone know?

Yes that is truth.

Sometimes it works in less time.

BPHusker · #19 (**permalink**) 10-25-2008, 08:41 AM

Quote:

Originally Posted by joshj84

I -think- your MSID number is wrong. I had an issue where my number was ported, phone worked fine then i updated my profile and my MDN and MSID got fuxored. I changed it back to my cell on both areas now i can't updtae profile.

I just woke up and it still doesn't work. The thing is, it has never worked... My old phone still works... Its like they never set the thing to port. I guess I will be heading to BB when they open.

marctronixx · #20 (**permalink**) 10-25-2008, 09:35 AM

top of the morning.
im on the phone with sprint tier 2 and i still have no data. no opera no sprint tv. the update profile does nothing. the first one initially started on its own and the radio shut off and back on so it seems to have been a successful update but the data is still not working. so others who dont have data kindly post here... subsequent data profiles say no profile to be updated or some such...