Touch Pro Release Info (consolidated criticalaudioinc info) - Page 86

wjrandon · #**851** (**permalink**) 10-29-2008, 06:10 PM

Quote:

Originally Posted by ScrapMaker

Based on posts/experience, you have a 75% chance of having a defective Touch Pro.

I honestly believe that the people who have a "perfect" Touch Pro, really don't. The earpiece is definitely muffled, and the battery cover squeaks--even with tons of paper towel stuffed in there... ARG!!! the speaker is the worst part though... a hard-reset fixed most of my volume issues, but the earpiece still sounds terrible...

I can't say my Touch Pro is "perfect" but it's pretty close, I was fortunate enough to not encounter any of the problems you've described. Aside from some minor software gripes with the Sprint customizations my device has been operating flawlessly. One thing I can report on is that it appears to be a dead pixel on the CCD when I'm taking photos. I haven't investigated it in-depth, but it was fairly provident on my first few photos. But it's nothing you can see unless you take a dark photograph and import it over the the PC at full 2048x1536 resolution and then ZOOM in to see the dead pixel. So it's really nothing to whine about. I love this device, hope the rest of you are able to acquire one soon. -- and to stay on topic -- I want Sprint to stock up asap so if god forbid I damage the phone there's an insurance replacement waiting already at the local Sprint store.

dancrosoft · #**852** (**permalink**) 10-29-2008, 06:13 PM

You can go to the local sprint store for an insurance replacement??

wjrandon · #**853** (**permalink**) 10-29-2008, 06:21 PM

I did once for my Mogul when I had a button on the keyboard stuck. It was a corporate Sprint store if that matters. The tech took my busted Mogul to the back room to repair it but they were out of spare Mogul keyboard parts, so he gave me the option of leaving it in the store and waiting for the repairs to be made (which would have left me phone less) or using the Asurion total protection plan I have on my account. They waved the deductible since it was damaged under warranty and I walked away with a new Mogul the same day.

**TheRealHotshot** · #**854** (**permalink**) 10-29-2008, 06:29 PM

I think sprint has a new policy where if you going in for repairs and your phone can't make calls or send calls they CAN NOT let you leave the store with out giving you a phone that does!

dancrosoft · #**855** (**permalink**) 10-29-2008, 06:33 PM

Quote:

Originally Posted by Not_A_Stain

I think sprint has a new policy where if you going in for repairs and your phone can't make calls or send calls they CAN NOT let you leave the store with out giving you a phone that does!

SWEEEET! That would make sense. Cause I would be pissed and would demand a service credit if I had to go without a phone.... Especially since I have had insurance for the past 6 years and have only used it once....

**stroths** · #**856** (**permalink**) 10-29-2008, 06:44 PM

Quote:

Originally Posted by dancrosoft

You can go to the local sprint store for an insurance replacement??

You can replace in store for just about any reason depending on which insurance you have. If you have the full $7/mo TEP insurance (like I have) then you should be able to get it replaced for most reasons. I bought a 6700 off ebay a while back that I ended up cracking the screen on and they gave me a brand new replacement in store.

I've heard that for certain things they will make you get it replaced through Asurion for $50. The reasons I've heard are water damage or if the phone is horribly damaged (i.e. beat with a hammer). I can't verify this as I've never run into either situation.

SkunkApe · #**857** (**permalink**) 10-29-2008, 07:10 PM

lollll just talked to telesales a second ago. they told me the TP will be out in mid Dec

dancrosoft · #**858** (**permalink**) 10-29-2008, 07:10 PM

Has anyone ever seen an address like this before?

reg.asp

The site apparently shortened it but look at the whole link...

themystx2 · #**859** (**permalink**) 10-29-2008, 07:16 PM

I just called telesales and they basically said "I don't know".

Ticklemepinks · #**860** (**permalink**) 10-29-2008, 07:16 PM

idk cuz my girl just broke hers and they ordered her one for free but she has to go without a fone for 3 days!!!

Quote:

Originally Posted by Not_A_Stain

I think sprint has a new policy where if you going in for repairs and your phone can't make calls or send calls they CAN NOT let you leave the store with out giving you a phone that does!