[wjrandon]

I did once for my Mogul when I had a button on the keyboard stuck. It was a corporate Sprint store if that matters. The tech took my busted Mogul to the back room to repair it but they were out of spare Mogul keyboard parts, so he gave me the option of leaving it in the store and waiting for the repairs to be made (which would have left me phone less) or using the Asurion total protection plan I have on my account. They waved the deductible since it was damaged under warranty and I walked away with a new Mogul the same day.