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  #1381 (permalink)  
Old 10-17-2008, 11:22 AM
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Re: Touch Pro OFFICIALLY DELAYED

Quote:
Originally Posted by Not_A_Stain View Post
With that even said sprint still reserve the right to delay a phone for fixes and bug to better SERVE us with a better working phone out the box. With the last offical rom update for the mogul my phone just now runs as it should have when it was released. So if the working out a couple of kinks. I can wait 2 more weeks.
They can still release it then push an update in 2 weeks. I _need_ a phone, 2 weeks is a long time to wait when I've already been phoneless waiting for a month as it is. And they have said in official capacity that it will be available on the 19th, so to not announce a delay would be very irresponsible on their part, given the fairly high profile of this release.

Quote:
Originally Posted by ScrapMaker View Post
Yes sir!


Except... I pre-ordered mine on October 1st.
Not from Sprint though, if I'm not mistaken, the only pre-orders have been through EVP, which isn't Sprint. EVP may have a delay that is separate from Sprint.
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  #1382 (permalink)  
Old 10-17-2008, 11:31 AM
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Re: HTC Touch Pro Release Date!

I went in to Best Buy and they were saying that the phone will be IN STORE on Sunday the 26th (shipped to them on the 24th) or if it is in monday's shipment out on the floor Tuesday the 28th. Not too sure how good the info is as they were also saying it was $299, with a non renewal price of $799, yes $799 with out activation.
  #1383 (permalink)  
Old 10-17-2008, 11:42 AM
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Re: Touch Pro OFFICIALLY DELAYED

Quote:
Originally Posted by Baffles View Post
They can still release it then push an update in 2 weeks. I _need_ a phone, 2 weeks is a long time to wait when I've already been phoneless waiting for a month as it is. And they have said in official capacity that it will be available on the 19th, so to not announce a delay would be very irresponsible on their part, given the fairly high profile of this release.



Not from Sprint though, if I'm not mistaken, the only pre-orders have been through EVP, which isn't Sprint. EVP may have a delay that is separate from Sprint.
EVP is Sprint. It's Sprint EVP.

What are you talking about?

That's like saying Telesales isn't Sprint, or eCare isn't Sprint.

Interested why they aren't Sprint.
  #1384 (permalink)  
Old 10-17-2008, 11:51 AM
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Re: HTC Touch Pro Release Date!

$799 is the cost that shows up in our inventory system. That does not mean that it is the price that anyone will pay. This could be so high to stop people from pre-selling.
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  #1385 (permalink)  
Old 10-17-2008, 11:51 AM
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Re: HTC Touch Pro Release Date!

$799 ... what .... should be $599 without renewal.... maybe that was BBs plan if sprint was releasing the phone on the 19th.. now with the supposed delay who knows.... BB i would think should also be impacted .. and when is the Fuze (AT&T touch pro) going to be released with AT&T .. the 23rd?.. at least we can go there and check out the phone hands on prior to getting sprint one

Last edited by itouch24; 10-17-2008 at 12:16 PM.
  #1386 (permalink)  
Old 10-17-2008, 11:54 AM
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Thumbs up Re: Touch Pro OFFICIALLY DELAYED

Quote:
Originally Posted by ScrapMaker View Post
EVP is Sprint. It's Sprint EVP.

What are you talking about?

That's like saying Telesales isn't Sprint, or eCare isn't Sprint.

Interested why they aren't Sprint.
Yep another thing I find funny ppl saying evp is not "sprint" well how can they bill it to your account or look to see if you can get the MIR haha. You hit the nail dead on the head with that one. And to the other guy I just got an free mogul replacement tuesday maybe cause I have insur I guess *shrugs*
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  #1387 (permalink)  
Old 10-17-2008, 12:04 PM
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Re: Touch Pro OFFICIALLY DELAYED

OK OK OK, MY TURN MY TURN.... OOH OOH OOH PICK ME, I wanna tell my story!!!!

Ok now that I have your attention, LOL. I know I don't have a lot of posts and all so everyone can take this for your own worth. I'm a Sprint rep for a corporate repair store and im the one guy my manager turns to to do plan-o-gram setups for my store and the store we were at together before this one. I have already received the promo box for the TP, store layout to where its going to be displayed and the security claw. I also have a rep from Telesales that ordered my Mogul back in June '07 and we have been close since then (2 trips to Cali, DAMN shes cute). Anyways, talked to her this morning and just got off the phone with employee sales, both said the same thing, except my friend said "talk to you lata"...... Am I dragggggin this out or what??? LOL..........

Touch Pro WILL, I repeat, WILL release to the public Sunday morning (10/19) via Telesales. Employees will have to go the normal route to order ours. Now heres the kicker for employees, if any are reading this, they have not restricted sales to us just yet. That decision will be made within the first few hours of sales. If the demand hits the magic number, then we will be blocked from ordering until consumer demand is met, same as Instinct and Diamond. I have no idea how the whole BestBuy sales thing is working and will not put out speculations as I see that can get a man flamed broiled in here.

Oh yeah, just in case it hasn't been mentioned or I just haven't seen it myself, Pro will come with the same style backing as Diamond except in Silver.

You may now return to your regularly scheduled rom flashing and posting. West coast, Good Morning and press F5 to refresh the last page you fell asleep on at your desk last night.
This post has been thanked 4 times.
  #1388 (permalink)  
Old 10-17-2008, 12:10 PM
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Re: Touch Pro OFFICIALLY DELAYED

Quote:
Originally Posted by mabmarc View Post
Here is the letter I just received from ecare.

Dear Mr. xxxxxx,

Thank you for your reply.

The account reflects that "HTC Touch Diamond" is active since October
04, 2008. I understand that you wish to swap the handset to HTC Touch
Pro. The handset is under 30 days replacement policy and you can
exchange the handset for the HTC Touch Pro. However the launch date for
the "HTC Touch Pro" is October 19th.

Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
Arnold S.
Customer Service Specialist
Sprint

yeah, good luck with that. most of the morons i've spoken to at Sprint don't know the time of day much less anything else.

i'm still betting on Nov. 2.
  #1389 (permalink)  
Old 10-17-2008, 12:13 PM
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Re: Touch Pro OFFICIALLY DELAYED

Email i recieved this morning from ecare.....they seem to be the most knowledgeable department within all of sprint so i believe a sooft launch will happen on 10-19-08

fromSprint Customer Solutions <ecare2@cc.sprintpcs.com>
tojosh smith <******@gmail.com>

dateFri, Oct 17, 2008 at 10:59 AM
subjectRe: Care #2008********** (Equipment - Upgrade/New Handset)

hide details 10:59 AM (11 minutes ago) Reply


Dear Josh Smith,

Thank you for your reply.

I understand that you wish to exchange the HTC Diamond with the HTC
Touch Pro. The HTC Touch Pro is yet be launched. It is scheduled to be
launched by October 19, 2008. So it will not be possible for me to order
this phone at the current moment.

However, as the phone is within the 30 day replacement program, please
write back to me after October 19, 2008 and I will assist you further.

I also recommend that you visit your nearest Sprint Store with the
current HTC Diamond. Our in-store technician will be glad to assist you.


You may click on the hyperlink below to find a convenient location.

http://www.sprintstorelocator.com

Thank you again for contacting us. We appreciate your business.
  #1390 (permalink)  
Old 10-17-2008, 12:14 PM
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Thumbs down Re: Touch Pro OFFICIALLY DELAYED

Quote:
Originally Posted by dashiot View Post
OK OK OK, MY TURN MY TURN.... OOH OOH OOH PICK ME, I wanna tell my story!!!!

Ok now that I have your attention, LOL. I know I don't have a lot of posts and all so everyone can take this for your own worth. I'm a Sprint rep for a corporate repair store and im the one guy my manager turns to to do plan-o-gram setups for my store and the store we were at together before this one. I have already received the promo box for the TP, store layout to where its going to be displayed and the security claw. I also have a rep from Telesales that ordered my Mogul back in June '07 and we have been close since then (2 trips to Cali, DAMN shes cute). Anyways, talked to her this morning and just got off the phone with employee sales, both said the same thing, except my friend said "talk to you lata"...... Am I dragggggin this out or what??? LOL..........

Touch Pro WILL, I repeat, WILL release to the public Sunday morning (10/19) via Telesales. Employees will have to go the normal route to order ours. Now heres the kicker for employees, if any are reading this, they have not restricted sales to us just yet. That decision will be made within the first few hours of sales. If the demand hits the magic number, then we will be blocked from ordering until consumer demand is met, same as Instinct and Diamond. I have no idea how the whole BestBuy sales thing is working and will not put out speculations as I see that can get a man flamed broiled in here.

Oh yeah, just in case it hasn't been mentioned or I just haven't seen it myself, Pro will come with the same style backing as Diamond except in Silver.

You may now return to your regularly scheduled rom flashing and posting. West coast, Good Morning and press F5 to refresh the last page you fell asleep on at your desk last night.

Ummm guess he just got his 15mb of E-Fame *shrugs* thanks for the "info" bro
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