Sprints matches Big reds TP2 price! (May not work) - Page 42

BROOKNAM · #**411** (**permalink**) 10-01-2009, 12:45 PM

i got the pro2 using my mother's $150 upgrade on the 16th (i am out of contract on my account but not $150 eligible), so 2 days ago i did the sprint chat thing after following this thread. i started off by asking the agent if its true they were ruducing the price the 1st she said yes and took my mother's info i also gave her my info since the pda is being used on my account.. she then wrote to call back on the 1st for the adjustment since it can't be applied before then, i asked if it would be easier to return the pda then re-purchase it to which she responded no. that she was noting my account(she said since its on that line) and to just chat back the 1st. So when i chatted back today the reponding agent of course said that there will be no price matching on this device. i responded that my account has been noted and that i still have a transcipt of the original chat. The agent responded that the 1st agent was no allowed to authorize a price match for a personal account, that she misunderstood for whom the price match was for and that this is a problem right now within sprint. i responded by asking when will the charge of the pda hit the account so that i can return it by then. She then asked me to stand by and typed about 2 minutes later that they would honor what the 1st agent stated but that my account is not technically elgible for this price match she would not say which accounts are elgible.

puttputt · #**412** (**permalink**) 10-01-2009, 12:46 PM

That's great.

I was just denied online. She even asked her supervisor for me, but the price was $449.99.

Quote:

Originally Posted by freeza

Nope, I have a very old plan (free incoming 300) and ordered it just fine
(took my other pro2 back last week because of a defective 3.5mm headphones jack)

TripleAgent · #**413** (**permalink**) 10-01-2009, 12:58 PM

Update: Account Services still said no, but got free Airave. Probably will stop here. With 70 dollar credit for renewal, still came out 220 USD cheaper (switching phone to my line, so no MIR, will send anyway), and I have a fresh 30 days in case it drops or becomes "official".

rsbrown69 · #**414** (**permalink**) 10-01-2009, 01:05 PM

I have posted on the other thread but it is official and on Sprints web site. The price is for small to large business customers (1-99 employees) for $199.

http://nextelonline.nextel.com/NASAp...Devices_Phones

If the link does not work, just navigate to the sprint small business site select phones and you will see it about halfway down the page.

It is official and on their site.

1HappyPCSUser · #**415** (**permalink**) 10-01-2009, 01:09 PM

Whoo Hoo...5 phone calls and several hours of frustration and thank you Jesus...got credited to make mine $199 after MIR

PX32 · #**416** (**permalink**) 10-01-2009, 01:12 PM

One email to ecare and I got it.

Quote:

Dear xxx,

Thank you for contacting Sprint regarding the credit.

Considering your along term association, I have applied a credit of
$150.00 to your account. The credit will reflect on your October 18,
2009 invoice. There is a credit balance of $xxx.xx on your account after
applying the adjustment.

We value your business and appreciate the opportunity to address your
concerns. Please reply to this email or visit Sprint.com/mysprint if we
can be of further assistance.

Sincerely,
xxxx
Sprint

BROOKNAM · #**417** (**permalink**) 10-01-2009, 01:12 PM

yeah i would like to get that $100 MIR also. Before this thread i called for the pro2 on my own line and finally got a agent whom was gonna give it to me for upgrade price,(since i am just out of contract) i had asked about price matching verizon to which he said he couldnt do it and the system would not let him apply the MIR instantly although he tried, he said since it just came out it was not letting him apply it.

**lawmangrant** · #**418** (**permalink**) 10-01-2009, 01:15 PM

4 phone calls and 1 really nice lady and I got the 199.99 after MIR as well!!!

Awesome!

The second guy who denied me, called me back and asked about it and was shocked that I got the 199.99 price.

Talk about the left hand not knowing what the right hand does.....

daintyboy609 · #**419** (**permalink**) 10-01-2009, 01:21 PM

Once again thanks to the thread starter i called in today to confirm that i was receiving the $150 in credits and i am in fact receiving it. Being processed as we speak. To all those hating on this thread and the information that it has provided just simply ignore this thread and don't post in here if it offends you that people are able to save a buck or two in these hard times.

fceeviper · #**420** (**permalink**) 10-01-2009, 01:31 PM

I'm activating my phone now (switching numbers), I'll ask for reduced price a little later.