One email to ecare and I got it.
Quote:
Dear xxx,
Thank you for contacting Sprint regarding the credit.
Considering your along term association, I have applied a credit of
$150.00 to your account. The credit will reflect on your October 18,
2009 invoice. There is a credit balance of $xxx.xx on your account after
applying the adjustment.
We value your business and appreciate the opportunity to address your
concerns. Please reply to this email or visit Sprint.com/mysprint if we
can be of further assistance.
Sincerely,
xxxx
Sprint
|