False water damage!?? WHAT DO I DO???

[banzaiwolfe]

Originally Posted by 8notime

I don't know how they can drill about 50 holes in the back cover and then expect that moisture will not get in there.

The majority of those holes are covered, at least on the Sprint TP2.

[8notime]

Originally Posted by banzaiwolfe

The majority of those holes are covered, at least on the Sprint TP2.

Oh that's right, I forgot there was a sticker or something underneath.

[Hypnotic2010]

Now I know this wont help you now, but for future reference and for others to take this advice to prevent this type of false triggering in the future. I would suggest taking this preventative measure with your moisture sensors.

1- Cut a small piece of paper just a bit bigger than the size of the moisture sensor.
2- stick that to a piece of clear tape.(see pics)
3- Cut out around the paper leaving a little tape on each side of the paper.
4- Place the paper/tape over the sensor.
*never stick tape directly to the sensor because it will pull the sensor right off when you try to remove the tape!
Now you are left with a protected moisture sensor just in case something like this should ever happen to you!!

[Mayonesa]

i havent read every post but try this.... tell them to open the phone, if it was wet from dropping in water it would still show inside... even if it dries you should be able to tell if it got wet.

im sure if you talk to them nice and ask to speak to a manager you should be helped... remember to stay calm... kill them with kindness


good luck

[linzgeneral]

[QUOTE=junkiee;1180226]Yeah great idea!!! now that the OP has called telus and they probably have it on file that the water damage indicator has been tripped... that sounds like a great idea.[/QUOTE

Who is to say that the supposedly water damaged phone wasn't lost or stolen shortly thereafter. Sheer coincidence,it happens.

[mrrogers1]

Originally Posted by Mayonesa

i havent read every post but try this.... tell them to open the phone, if it was wet from dropping in water it would still show inside... even if it dries you should be able to tell if it got wet.

im sure if you talk to them nice and ask to speak to a manager you should be helped... remember to stay calm... kill them with kindness


good luck

They need to open the phone up for sure. Sad that they didn't do it in the first place but get on them to do so ASAP!

[msh441]

OK... stupid question... but the white sticker with the red hash marks is a "normal" sticker, uneffected by water?

What do they look like when they get wet?

[banjoeball]

Thanks for the advice, folks.

There are 3 stickers in total, one on the side of the phone, one right underneath the battery (behind a small plastic tab---to prevent us from protecting it i assume) and one on the battery itself. They turn red when set off. Only the one on the exterior of the phone is damaged... the two interior stickers are unaffected at all. This helps me in my argument I suppose.

I think my best bet is to go into the Telus store and speak to the manager. Kill him not with kindness, but with logic and reason. AND to remind him that I dropped 700 bucks at his location, and would likely continue to do so...

We shall see. Tuesday can't come quickly enough.

[hotspace]

Originally Posted by gpracer1

Looks like this.

That is what mine looks like and I can assure you that it has never been wet. Even the battery one looks like that too.

[cmdauria]

Originally Posted by msh441

OK... stupid question... but the white sticker with the red hash marks is a "normal" sticker, uneffected by water?

What do they look like when they get wet?

They turn all pinkish red...No white.