[banjoeball]

Thanks for the advice, folks.

There are 3 stickers in total, one on the side of the phone, one right underneath the battery (behind a small plastic tab---to prevent us from protecting it i assume) and one on the battery itself. They turn red when set off. Only the one on the exterior of the phone is damaged... the two interior stickers are unaffected at all. This helps me in my argument I suppose.

I think my best bet is to go into the Telus store and speak to the manager. Kill him not with kindness, but with logic and reason. AND to remind him that I dropped 700 bucks at his location, and would likely continue to do so...

We shall see. Tuesday can't come quickly enough.