False water damage!?? WHAT DO I DO???

[gTen]

not my pic but this is how water damage should look like:

[Mofo2713]

Originally Posted by banjoeball

Thanks for the advice, folks.

There are 3 stickers in total, one on the side of the phone, one right underneath the battery (behind a small plastic tab---to prevent us from protecting it i assume) and one on the battery itself. They turn red when set off. Only the one on the exterior of the phone is damaged... the two interior stickers are unaffected at all. This helps me in my argument I suppose.

I think my best bet is to go into the Telus store and speak to the manager. Kill him not with kindness, but with logic and reason. AND to remind him that I dropped 700 bucks at his location, and would likely continue to do so...

We shall see. Tuesday can't come quickly enough.

So whatever happened?

[banjoeball]

pah, Telus sucked hard on this one. They refused to even send it out because the false water damage... and NOBODY could do anything for me. I tried explaining that there were 2 other NON-damaged indicators on the phone but it did not sway them.
As it turns out, it was just the battery that died, (Which, btw, had no water damage) so i got a new one... but now my warranty is Gone, gone, gone.... The only reason I'm still with Telus is b/c they are the only carrier here that has the TP2.
MAN am I ever glad we're getting some new carriers in Canada... the big 3 squeeze every penny they can out of us.

[psycho_maniac]

yeah i have false water damage as well i have a what it should look like and what it shouldnt look like pic

[horndoctor]

Wirelessly posted (HTC Diamond: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

I think I read somewhere you can buy new stickers.

[razorloves]

Originally Posted by psycho_maniac

yeah i have false water damage as well i have a what it should look like and what it shouldnt look like pic

let us know how the bleach trick works out.

[l3it3r]

My ATT Tilt 2 doesn't have the outside indicator, and the one on the battery and inside are both completely white, no red lines.

[Oridus]

Different carriers have different types of water indicators. As for the OP, I don't think you were stern enough.

Any time I have a company that's not willing to help on a legit issue, I say... Well either you take the $100-500 hit..... (whatever service/item i may have the issue with).... or you take thousands of dollars away when you lose me a customer and I cancel my service.

Eventually someone budges.

[kabuk1]

Here's what I did when this happened to me- I VERY CAREFULLY removed a dry sticker from an old phone, and stuck it on the current phone. It's doable, but you need a steady hand, a razor blade or other thin instrument & access to a dry sticker.

[PhantomApolyon]

There is no such thing as "false" water damage, red LDI's are purely a guide and just because the LDI is tripped doesn't mean the unit is liquid damaged. That being said, if your sticker IS red, then your sticker has been in contact with moisture, no matter how you cut it.