Quote:
Originally Posted by Mayonesa
i havent read every post but try this.... tell them to open the phone, if it was wet from dropping in water it would still show inside... even if it dries you should be able to tell if it got wet.
im sure if you talk to them nice and ask to speak to a manager you should be helped... remember to stay calm... kill them with kindness
good luck
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They need to open the phone up for sure. Sad that they didn't do it in the first place but get on them to do so ASAP!