sprint touch pro 2 ORDERED!!

[ekim524778]

I cant track my order , i ordered on SERO # and she gave me order number but when i go to sprint to track, they are asking me for a tracking number with dashes in it. Does sero have a different site?

[gTen]

Originally Posted by RobDFW

How did you change it to overnight? I just called and the person told me that I am setup for 2-5 days, but it will ship overnight once it arrives to UPS.

Thats exactly the case, shipping is overnight but inventory can take 2-5 to move. If we are lucky today.

Originally Posted by Hypnotic2010

Looks like they left out the orange color on the back cover.
Heres the video on Sprints website:
http://support.sprint.com/video.do?s...DeviceId=11766

July 29th on the time in that video..those fiends! lol

[slopokdave]

Originally Posted by Chef Parm

How did you manage to get it for 199? any words of wisdom?

Originally Posted by gTen

he has a 99$ plan and he got 1 month free for renewing his contract, thus the discount...not that he officially got his phone cheaper.

Correct, 1 month free credit to my next bill... not off the phone directly, all the same to me.

[gTen]

Originally Posted by ekim524778

I cant track my order , i ordered on SERO # and she gave me order number but when i go to sprint to track, they are asking me for a tracking number with dashes in it. Does sero have a different site?

the number should be like this

AA-AAAA-DDDDDDDD

A = character
D = digit

remember the dashes

[boredandtattooed]

Originally Posted by slopokdave

Your the first person I've seen post this. I got this too when I called back later to inquire about something else.... Don't know why i was eligible for the free month of service, but I didn't complain!

Originally Posted by Chef Parm

How did you get this offer? Is there a code the rest of us can use to get this?

i started a thread on it, to see if there were others... the free month thing was about renewing a new 2yr service agreement is all...

Originally Posted by gTen

he has a 99$ plan and he got 1 month free for renewing his contract, thus the discount...not that he officially got his phone cheaper.

kinda yes, kinda no... i had that thread that got closed because of the crybabies that couldnt handle it... i got my phone for $199 flat out..well taxes.. and i have to have the activ and ship fees credited off when the charges go through... i didnt pay 350 and im just adding things down..

i paid 200... plus got my free month... if you/I/we wanna look at as applied to the device, since its all on my bill anyways... sure, i got the TP2 for a 100 bucks then lol

[JackG058]

Originally Posted by RobDFW

How did you change it to overnight? I just called and the person told me that I am setup for 2-5 days, but it will ship overnight once it arrives to UPS.

Yes, I just called and was told the same thing. It may take a day to process the order, but once it is handed off to UPS it is overnight service. Here's to hoping that Sprint moves fast for us today so we can have a really great start to the holiday weekend!

[Malatesta]

Originally Posted by gTen

sicne its windows mobile ,can;t we activate the phones ourselves? They had a policy for a while where PDA, phones instinct and Palm Pre don't work...but PDA phones we all know work...Since some of us got it, my guess the denial is due to agent training and not the system actually denying it.

I agree this is probably agent training, though he seemed convinced. Shoot, we even chatted about everything else for 5 mins before the order--very nice guy. I'm sure if he could have done something, he would have.

Still, if it blocked on SEP, not even activating online won't do. You can order a Pre on eBay and then try to activate it online (or call) but it won't happen. Something about the ESN being flagged by their system I believe...

Originally Posted by tsowen

I would try again, I was able to swap my Touch Pro for the Touch Pro 2 even though I bought my first one back in February but because I have had a couple of exchanges they have something new called the WEL List were if you have had a couple of exchanges you can exchange for a different device. Normally this is done through a Cooperate Store but Advance Technical Support said they would do it for me.

I would call back and try a different Rep Mal and see what they say.

Yeah, I think this is just confusion on their part right now. Will probably wait a bit and then re-call. I did hit @Sprint up on Twitter to ask for clarification. Pretty lame that they can't get this straight--I mean shoot, my phone was going to be $500+ and they turned me away!

[ekim524778]

She never gave me the dashes so i, i got it now.

[WarChild]

I am a proud owner of a little baby pro2

[gTen]

Originally Posted by Malatesta

Yeah, I think this is just confusion on their part right now. Will probably wait a bit and then re-call. I did hit @Sprint up on Twitter to ask for clarification. Pretty lame that they can't get this straight--I mean shoot, my phone was going to be $500+ and they turned me away!

Well wen I ordered for my sero it was via 1-800-sprint1 number..you can also try different numbers as well. Best strategy is to get 1 agent to agree who cant order then forward you and claim previous agent said yes..this will at least get the to "try"...and ask them to try.

kinda yes, kinda no... i had that thread that got closed because of the crybabies that couldnt handle it... i got my phone for $199 flat out..well taxes.. and i have to have the activ and ship fees credited off when the charges go through... i didnt pay 350 and im just adding things down..

i paid 200... plus got my free month... if you/I/we wanna look at as applied to the device, since its all on my bill anyways... sure, i got the TP2 for a 100 bucks then lol

199$ flat? isn't there a 150 rebate on it to get the 350 price? or then you got your phone for 100-150 aka made 50 bucks? lol