Broken digitizer glass, where can I buy???

[kaos]

Originally Posted by razgriz1138

That's through Asurion, but I also pay like $7.99 a month for the lower deductable. If I had the $4.99 plan, it would be $100.

I call b.s asurian is 100 i dont care who you are. deductible is just that a deductible. as for the digitizer ebay under 25 bucks i was going to go this route with last tp. but being it was 6 days old said it came shipped messed up. they replaced for free.

[subzero1313]

Sprint doesnt offer a $7.99 plan. TEP is $7 and the deductible on any PDA is $100, non PDA is $50

[kaos]

Originally Posted by subzero1313

Sprint doesnt offer a $7.99 plan. TEP is $7 and the deductible on any PDA is $100, non PDA is $50

i know mines the 7 one any pda or high dollar phone 1s 100. only thing 50 is cheap phones like a razr..lol

[sanjsrik]

Okay, this is a very interesting post and now I want to add a wrinkle. I got my TP2 in December 09 which means I'm WELL UNDER the 1 year manufacturer's warranty. How's that impact my ability to get a replacement?

[kaos]

crack digitizer is considered users fault not manufacturer. your best route is asurian. 1yr manufacturer you gotta send it to htc and wait... asurian you pay but replacement is with in 48hrs most.

[austin420]

it depends on wether there is a hardware/software problem or if it was something like a drop, water damage, act of the flying spahgetti monster or whatever. i year warranty only covers manufacuter defect.

[razgriz1138]

Originally Posted by kaos

I call b.s asurian is 100 i dont care who you are. deductible is just that a deductible. as for the digitizer ebay under 25 bucks i was going to go this route with last tp. but being it was 6 days old said it came shipped messed up. they replaced for free.

I am a Verizon customer, so with paying $7.99/mth, I have a $50 deductible. I see from your profile you are a Sprint customer, I can only assume that Asurion has different agreements with different cell phone providers. I am just reporting what I saw when I went online and filled out the information...when it came time to finish, it asked me for $50 as a non-refundable deductible. I know when I bought the phone, i had the choice of either a $4.99 or $7.99 monthly insurance plan. My son has the $4.99 for his LG Versa, and the replacement cost is $50. If I had chosen that plan, my replacement deductible would have been $100. Like I said, this is Verizon, and I have no knowledge about Sprint except for what I have read, and I am certainly not trying to be an expert on Sprint, just relaying my experience from a Verizon standpoint.

Raz

[razgriz1138]

Additionally....is it safe to use the phone until I get the spare parts, or do I run the risk of damaging the LCD?

Raz

[kaos]

Originally Posted by razgriz1138

Additionally....is it safe to use the phone until I get the spare parts, or do I run the risk of damaging the LCD?

Raz

ya its ok to use my girl used hers for a few day. ill be honest be careful opening it up. before i claimed mine was damaged in shipping i called repair shops. sprint stores by me told me they were ordered not to open touch pro2s for any reason to refer to insurance.I also talked to a buddy whos a repair tech for sprint but lives 6hrs away. told me this phone is a b!t@h.lol it can be done from what he said but the ribbons you gotta be really careful with. i guess if worse case you break it you could say it was lost or stolen the pay insurance. good luck if you do document it for the community as far as i know i haven't seen any pdfs floating around of a break down.

[subzero1313]

Yep, my manager re-cased his Tp2, said pretty much the same thing. Its rough