dan@sprint.com response I got - Page 15

**WarChild** · #**141** (**permalink**) 05-17-2010, 12:03 PM

Quote:

Originally Posted by SaltyDawg

That's how it's been in the past, sure. But we've never had a mandatory add on either. Only time will tell. But from what they were telling me, this is not an add on, but it's an actual plan. And you have to agree to keep this plan for 2 years.

It certainly wouldn't be the first time they were ever wrong about something, but there were so many of them all saying the same thing I just assumed it was probably correct.

Try calling you rep like I have or emailing corporate like I have and you will get the same info. Thats not to mention there is NOTHING stating it requires a new 2 year and there is plenty stating it is a add-on.

CW

Q_Q · #**142** (**permalink**) 05-17-2010, 12:05 PM

Quote:

Originally Posted by thecalip

For those of you who haven't email dan@sprint.com yet, please do so. They are running out of excuses for charging this fee.

The rep I spoke to told me they have received a lot of emails on this fee. She said she have forwarded on to the "appropriate group" for review. Whatever that suppose to me. Maybe they will drop it for non-4G people.

I emailed him & said to just charge the $439.

**BlackDynamite** · #**143** (**permalink**) 05-17-2010, 12:05 PM

Quote:

Originally Posted by WarChild

Try calling you rep like I have or emailing corporate like I have and you will get the same info. Thats not to mention there is NOTHING stating it requires a new 2 year and there is plenty stating it is a add-on.

CW

I have spoke to about 15-20 reps over the last few days, emailed a few, and chatted with about 5. I even had someone from the dan@sprint.com call me back. Every single one of them said the same thing- the Evo plan reuires a 2 year contract.

**WarChild** · #**144** (**permalink**) 05-17-2010, 12:05 PM

Quote:

Originally Posted by Biggzz

I don't think the $10 is the main problem. IMO, the change of plans + $10 + the rumored $29.99 for hotspot and wifi = a bad deal for me. If it works for you, great but i am going to hold off until I see what really happens when people get the EVO.

It has already been confirmed you dont have t pay for wifi and $30 is not a bad deal for the hotspot when you look at how much it cost to get a wireless card. And we all know someone is going to hack it so that wont be an issue for long.

CW

**WarChild** · #**145** (**permalink**) 05-17-2010, 12:12 PM

Quote:

Originally Posted by SaltyDawg

I have spoke to about 15-20 reps over the last few days, emailed a few, and chatted with about 5. I even had someone from the dan@sprint.com call me back. Every single one of them said the same thing- the Evo plan reuires a 2 year contract.

you need to call back becouse I just spoke with the vice president of customer care and he assured me that was not the case.
Edit: His email anyway...lol

CW

**BlackDynamite** · #**146** (**permalink**) 05-17-2010, 12:18 PM

Quote:

Originally Posted by WarChild

you need to call back becouse I just spoke with the vice president of customer care and he assured me that was not the case.
Edit: His email anyway...lol

CW

So ask him why we have to still pay that fee even if we buy our device full retail...

**WarChild** · #**147** (**permalink**) 05-17-2010, 12:22 PM

Quote:

Originally Posted by SaltyDawg

So ask him why we have to still pay that fee even if we buy our device full retail...

there excuse is its for the phone compare it to the iphone and how AT&T adds $30 on to any plan just because you have the iphone. But our phone is faster...lol
You have to remember if you dont want to pay the $10 you dont have to get the phone. Im thinking we will all still be getting it I know I am.

CW

**Adrianh85** · #**148** (**permalink**) 05-17-2010, 12:29 PM

Quote:

Originally Posted by WarChild

It has already been confirmed you dont have t pay for wifi and $30 is not a bad deal for the hotspot when you look at how much it cost to get a wireless card. And we all know someone is going to hack it so that wont be an issue for long.

CW

right cuz i have already started to get my Droid i connected to qpst so i can hopefully find the setting dun teathering (how they can tell if u are teathering) if it works on my driod i thats one step closer for it working on my evo (eta 6/4)
ill be damned if i pay for teathering!! but i will pay $10 extra for 4G with no problem just from darrinwsln saying its worthit!!

**Biggzz** · #**149** (**permalink**) 05-17-2010, 12:29 PM

Quote:

Originally Posted by SaltyDawg

So ask him why we have to still pay that fee even if we buy our device full retail...

All I know is Sprint is determined to stay at #3 in the mobile market....Can someone at Sprint get their head out of their ass! This is another great opportunity that is going to get jacked up!

Way to be #3, Sprint!

**WarChild** · #**150** (**permalink**) 05-17-2010, 12:32 PM

Quote:

Originally Posted by Adrianh85

right cuz i have already started to get my Droid i connected to qpst so i can hopefully find the setting dun teathering (how they can tell if u are teathering) if it works on my driod i thats one step closer for it working on my evo (eta 6/4)
ill be damned if i pay for teathering!! but i will pay $10 extra for 4G with no problem just from darrinwsln saying its worthit!!

Saying its for 4g is incorrect. Its sending the wrong message here.

CW