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  #51 (permalink)  
Old 05-20-2010, 11:29 PM
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Re: EPRP with Best Buy or Radio Shack preorder?

I WILL CAPS THIS SO PEOPLE UNDERSTAND EPRP & SERO plans are not EMPLOYEE PLANS. But taken from FAQ from sprint.com/sero the below applies but some stores bypass this.

As a SERO/Everything Plus customer, are there restrictions on where I can upgrade my device?
Yes. You can upgrade through any of the following channels: any Sprint-owned Retail Store, Telesales (888-882-4030), or Sprint.com. You will not, however, be able to upgrade your device through a 3rd party dealer or national retail partner and you will not be required to provide a referring employee's email address and CID in order to upgrade your device.

Now sometimes you get lucky and a store will take the extra step and push the upgrade through but technically they dont have to.
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  #52 (permalink)  
Old 05-20-2010, 11:39 PM
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Re: EPRP with Best Buy or Radio Shack preorder?

I have to verify my upgrade date, it either in june or july. Dont matter if I have to use my ebay guy and drop alittle extra i will.
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  #53 (permalink)  
Old 05-20-2010, 11:40 PM
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Re: EPRP with Best Buy or Radio Shack preorder?

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Originally Posted by info[]box1 View Post
I have to verify my upgrade date, it either in june or july. Dont matter if I have to use my ebay guy and drop alittle extra i will.
Check here: https://manage.sprintpcs.com/special...bateWelcome.do
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  #54 (permalink)  
Old 05-21-2010, 12:07 AM
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Re: EPRP with Best Buy or Radio Shack preorder?

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Originally Posted by hockeyman12c View Post
I was just in RS earlier today. I told them I had a Sero plan and that I was switching to a ERPR when I received the phone. They couldn't access my account on the computer, so they called sprint to confirm that I could get the Evo and I was eligible for an upgrade. Now I just have to pick it up and call sprint to change plans when it comes in.
I'm officially jealous and happy for you at the same time. Like I said, I still plan to go into one more Best Buy and a Radio Shack just to see what they say.

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That's true and not all of the post are helpful...kinda like this one...lol




CW
That's easily one of the funniest things I've ever read on here.
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  #55 (permalink)  
Old 05-21-2010, 12:15 AM
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Re: EPRP with Best Buy or Radio Shack preorder?

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Originally Posted by FastRX8 View Post
I'm officially jealous and happy for you at the same time. Like I said, I still plan to go into one more Best Buy and a Radio Shack just to see what they say.
Maybe tell them that your friend came in to RS and he had the same plan and they had to call sprint to verify things.
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  #56 (permalink)  
Old 05-21-2010, 12:29 AM
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Re: EPRP with Best Buy or Radio Shack preorder?

I had this problem before when I bought the original touch pro from best buy. She couldnt access my account because I had sero. She called sprint and they put it through. Took me bout 30mins tho.

Same when I went for the pre-order. Now on the Employee referral, couldnt access my account, called sprint to make sure I could get it and told them yes.

Expect to sit there another 30mins on release day but Im def getting it from best buy. All it takes is a phone call to sprint from best buy.
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  #57 (permalink)  
Old 05-21-2010, 01:08 AM
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Re: EPRP with Best Buy or Radio Shack preorder?

this thread is one hot mess, it seems to me that you can just call telesales and get it the next day. im not too sure but with most device launch dates, you can buy before hand and get it shipped to you so you can get it on the actual launch day. The IPad was like this as well as the Touch Pro2, as a UPS driver i remember those days 'cause every Ipad or TP2 I delivered people were running upto my truck to get their packages . so everybody set your alarm clocks & speed dial to telesales and order on the 3th to get your phone on Fri and enjoy thru the long weekend, its worth a shot.
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  #58 (permalink)  
Old 05-21-2010, 03:46 PM
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Re: EPRP with Best Buy or Radio Shack preorder?

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Originally Posted by hockeyman12c View Post
Maybe tell them that your friend came in to RS and he had the same plan and they had to call sprint to verify things.
Just got back from Radio Shack. No go. Will not let me pre-order because of EPRP. She tried to look at my account info and then said they couldn't do it because I was a referral customer. She said no retail store will be able to sell you one. You need to go through telesales.

Just my luck, I live by every RS and BB where they go by the book
So far, looks like I'm still going telesales and overnight delivery.
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  #59 (permalink)  
Old 05-21-2010, 04:26 PM
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Re: EPRP with Best Buy or Radio Shack preorder?

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Originally Posted by FastRX8 View Post
Just got back from Radio Shack. No go. Will not let me pre-order because of EPRP. She tried to look at my account info and then said they couldn't do it because I was a referral customer. She said no retail store will be able to sell you one. You need to go through telesales.

Just my luck, I live by every RS and BB where they go by the book
So far, looks like I'm still going telesales and overnight delivery.
So all the upgrade eligible people w/ EPRP who've already made pre-orders are in for a surprise when they go in on June 4th expecting their phone? If this is in fact true, it's gotta be the dumbest thing ever. Let's penalize the friends and family of our own employees and make them wait. I mean, what are they hoping to accomplish by doing this?
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  #60 (permalink)  
Old 05-21-2010, 04:51 PM
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Re: EPRP with Best Buy or Radio Shack preorder?

Quote:
Originally Posted by Scientific View Post
So all the upgrade eligible people w/ EPRP who've already made pre-orders are in for a surprise when they go in on June 4th expecting their phone? If this is in fact true, it's gotta be the dumbest thing ever. Let's penalize the friends and family of our own employees and make them wait. I mean, what are they hoping to accomplish by doing this?
I wouldn't go that far. If someone on EPRP has already pre-ordered it, I'm assuming somehow, Sprint/BB/RS will make it work. I just tend to be overly cautious w/ stuff like this, so I ask a lot of questions.
I never shop at RS and I rarely shop at BB so I don't want to get stuck w/ a $50 gift certificate. I plan to buy 2 EVO's so I'd be spending $100. It would take me a long time to find $100 worth of stuff that I want from BB.

Lots of people have said they got phones from BB/RS for EPRP. After phone calls to Sprint, everything is fine. I figure I'll just wait 1 extra day and not have to be concerned w/ jumping any hoops to get things working. (I'm a chicken)
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