Internet not working? Possible Fixes!!

**InvincibleLiving** · #1 (**permalink**) 10-13-2008, 10:40 AM

Quote:

Originally Posted by puff

not 100% sure it will work, but try the fix i sent you via PM

whatever the problem was it's back to normal now. thanks

surferpr · #2 (**permalink**) 10-13-2008, 12:47 PM

Alright ppl after trying everything I could find including all the helpful advice I found here my diamond was still internet less

any who this is what finally worked for me. I updated the prl from 60613 to 60614 check the forum its everywhere, entered prl update dialing ##prl# (##775#) after a soft reset whent to ##778# then data parameters where it says Rev. A change to disabled (I know, I know be patient) after this soft reset I had internet working, make sure to also have the mobile profile set to 1. Afterwards go to update profile (should work) then you can go back to ##778# and re-enable the Rev. A. My internet is now working like a charm! and it only took almost 3 weeks of tweaking and splitting hairs with sprint. BTW they know crap about this phone even one advanced tech told me to look for IOTA

ecker2008 · #3 (**permalink**) 10-14-2008, 05:11 PM

ok guys.. my data connection still doesn't work..i have tried all the solutions in this thread and also others that i have found... so i have been playing around with the data code values and think i almost have another solution.. could someone with working internet do the ##778# (click edit and enter msl.. if you just click view some things don't show up) and post or pm a screenshot or picture of the following view info tabs: M.IP Settings, the M.IP Default Profile, and the M.IP Customer Profile1? thanks.. i will post my findings if i figure it out...thanks in advance!

etienne97 · #4 (**permalink**) 10-15-2008, 01:33 AM

Quote:

Originally Posted by surferpr

Alright ppl after trying everything I could find including all the helpful advice I found here my diamond was still internet less

any who this is what finally worked for me. I updated the prl from 60613 to 60614 check the forum its everywhere, entered prl update dialing ##prl# (##775#) after a soft reset whent to ##778# then data parameters where it says Rev. A change to disabled (I know, I know be patient) after this soft reset I had internet working, make sure to also have the mobile profile set to 1. Afterwards go to update profile (should work) then you can go back to ##778# and re-enable the Rev. A. My internet is now working like a charm! and it only took almost 3 weeks of tweaking and splitting hairs with sprint. BTW they know crap about this phone even one advanced tech told me to look for IOTA

dude... thanks... just like you i had tried everything

**InvincibleLiving** · #5 (**permalink**) 10-14-2008, 05:39 PM

Quote:

Originally Posted by nautica2450

whatever the problem was it's back to normal now. thanks

ok apparently i spoke too soon?!? i'm right back where i was before now where it wont tether to my laptop. i thought all was well but now i guess not... i have no clue what is causing this!

ecker2008 · #6 (**permalink**) 10-14-2008, 10:42 PM

I GOT IT!... ok, so finally i think i figured it out.. i was one of the people who could not get it to work after trying all of the methods on the first post, so this is how i did it... i tried hard reseting = didn't help.. i tried messing with the ##3282# and ##778# codes and values and nothing helped.. so i noticed that after the hard resets the values i put in were still there, showing that a hard reset doesn't do anything... so then i tried the ##RTN# reset and found that it changed back the original files, but it still didn't fix my internet.. so finally i flashed over to the stock sprint rom(found in upgrades forums) and then did the ##RTN# update again..so basically here is what you should do:

Alternate Internet Fix (if nothing else helps):
1) Backup all data (contacts, etc) using a program like PIMBackup or something like that.
2) Flash back to the stock Sprint rom (in upgrade forums)
3) Do the ##RTN# (##786#) and enter your MSL.. then go to menu and reset.. hit ok and then ok again to reset the device.
*** just so you know this reset will keep your internal storage.. nothing on that directory will get deleted***
4) Let the stock sprint custimizations run.. after they are finished your phone should automatically soft reset and then your done!

ps.. if your data still isn't working make sure your active profile is set to 1 (##3282# menu)
NOTE: i didn't have to do this so you should'nt have to.. but just in case i think it's a good idea

so this is what worked for me after nothing else does.. for those of you who still can't get your data to work try this and let me know if it helps..

Thanks guys for sharing and helping..

**puff** · #7 (**permalink**) 10-14-2008, 10:45 PM

Quote:

Originally Posted by ecker2008

Alternate Internet Fix (if nothing else helps):
1) Flash back to the stock Sprint rom (in upgrade forums)
2) Backup all data (contacts, etc) using a program like PIMBackup or something like that.
3) Do the ##RTN# (##786#) and enter your MSL.. then go to menu and reset.. hit ok and then ok again to reset the device.
4) Let the stock sprint custimizations run.. after they are finished your phone should automatically soft reset and then voila!

uhh... shouldn't step #2 be step #1... and vise-versa...