Diamond retentions deals - Page 7

pacosuave · #61 (**permalink**) 09-21-2008, 06:02 PM

Dang...I've been with the $30/month SERO plan for just over 2 years and was lookin online for a sprint phone to upgrade to. I saw that sprint was offering my $150 to extend my contract another 2 years.

The Diamond was priced $350 after the $150 discount. An additional $100 rebate is available to bring the final cost of the phone down to $250 before tax.

I didn't want to spend that much so I looked at the phones in the $100 Range and picked out the HTC Touch.

It should arrive tomorrow and I'm wondering if I can call retentions and explain my story of how I couldn't justify spending what they were asking for the diamond but that I would really like something by HTC that is more up to date than the touch.

I'll post what happens

/cross fingers

pacha248 · #62 (**permalink**) 09-21-2008, 06:28 PM

My Diamond should be here by tuesday and all I have to do is send my touch back to them. I've had my touch since it came out. Gotta love retentions!

Exil3d · #63 (**permalink**) 09-21-2008, 07:00 PM

Ha! Finally! I am able to post on ppc geeks with the diamond! I am using juicy rom. And opera is 2x faster. Someone needs to port this opera version over

thegameksk · #64 (**permalink**) 09-21-2008, 07:18 PM

How did you guys get such great deals? Im thinking of emailing retentions or ecare and seeing what can be done for me. Any tips? Also for thos of you that traded your phones in and got a steep discount on the diamond howdyou arrange that? Thanks.

zagguru · #65 (**permalink**) 09-21-2008, 07:26 PM

Quote:

Originally Posted by thegameksk

How did you guys get such great deals? Im thinking of emailing retentions or ecare and seeing what can be done for me. Any tips? Also for thos of you that traded your phones in and got a steep discount on the diamond howdyou arrange that? Thanks.

you can only swap phones if it was purchased within 30 days

meccadon123 · #66 (**permalink**) 09-21-2008, 07:58 PM

I ordered on the 14th, didn't have a tracking number by the 17th. Called retentions and told them my girl ordered me an iphone on 15th and we got it on the 16th. Also mentioned att roll over family plan. I have power pack family 550 mins for 59.99 2 lines, plus free data. retentions rep added pick 3 on 2 lines, 300 txts 2 lines, nav 2 lines, data on all 3 lines and TEP ins on all 3, $10 recurring credit,total bill not to exceed 110.00 a month including tax. He stated my diamond order wasn't processed correctly, canceled it and reordered for next day air, and i received it the next day. He was suppose to call me back on 19th to finish setting new 3rd line account up and he never did. I called back in and argued with 2 different reps and a sup for over 2 hours. The sup wouldn't add everything the rep promised me. So i left a mssg with his operations manager and called back in again. The next rep gave me everything the previous rep promised PLUS, changed my plan to a retentions plan 1000 anytime mins for 49.99 and gave me 1000 txts on all 3 lines instead of 300 txts on 2 lines. Also set up pic mail on all lines no charge.

NEW BILL 3 LINES, UNLMTD DATA ON ALL 3,PICK 3 ON 2,NAV ON 2, SPRINT TV ON 2, 1000 TXTS ON ALL 3,TEP ON ALL 3,PIC MAIL ON ALL 3, N/W 6 OCLOCK. RECURRING CREDITS TO MAKE BILL 101.00 PLUS TAX.

Thank God that supervisor was an a-hole or I never would have gotten the extra 450 mins for 10 bucks less and the extra 2400 txts.

pacha248 · #67 (**permalink**) 09-22-2008, 11:34 AM

Quote:

Originally Posted by zagguru

you can only swap phones if it was purchased within 30 days

Im swapping mine out and I've had the touch since like January, I guess you just gotta be lucky

shortstack2000 · #68 (**permalink**) 09-22-2008, 12:01 PM

Quote:

Originally Posted by zagguru

you can only swap phones if it was purchased within 30 days

Ive had my mogul since January, granted i do have a refurb swap i got 2 weeks ago that i was able to use to my advantage for a straight swap.

**Cicatrize** · #69 (**permalink**) 09-22-2008, 02:02 PM

I'm getting the Diamond for $199.99 ($249.99, then they will credit my acct for $50), and I don't have to send in my current phone. I've been on the $30 SERO plan for about 15 months or less...

pacosuave · #70 (**permalink**) 09-22-2008, 02:23 PM

Quote:

Originally Posted by Cicatrize

I'm getting the Diamond for $199.99 ($249.99, then they will credit my acct for $50), and I don't have to send in my current phone. I've been on the $30 SERO plan for about 15 months or less...

Are you getting the $100 Rebate on top of that?
http://www.nextel.com/assets/pdfs/en...mir_110108.pdf