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  #61 (permalink)  
Old 09-14-2008, 11:38 AM
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Question for people who ordered their Diamond from Sprint

Hello,

I was asking about ordering a diamond today and the rep said since I got a touch within the last year I only qualified for a $75 rebate - which I certainly understand $150 is for a 2 year upgrade. What I didn't understand was the $100 mail in rebate wasn't available for people under 2 years - is that true? I don't really know what the mail in rebate is about - is it online anywhere for me to see the terms and conditions?

On the plus side I told them BEFORE I order a new phone and sign up for a new contract they would have to see what they could do for me since my contract has expired. She conferenced in account services or whatever they call retentions these days and I'm getting 200 bonus minutes each month

Thanks
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  #62 (permalink)  
Old 09-14-2008, 11:42 AM
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Re: Sprint - Its online now!!!!! Go get it!

does any one know when it will be avaliable in store
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  #63 (permalink)  
Old 09-14-2008, 11:43 AM
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Re: Question for people who ordered their Diamond from Sprint

Yes, to get your $100 mail in rebate you will need to do the 2 year contract.

Your best bet is to ask them to give you the rebate instantly, I doubt you'll have much luck getting the diamond for 250 with a one year agreement.
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  #64 (permalink)  
Old 09-14-2008, 11:44 AM
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Re: Sprint - Its online now!!!!! Go get it!

Quote:
Originally Posted by Geno View Post
How would you be able to return? The Pro does not come out for more than 30 days. I have been looking forward to upgrading from my 6700. The keyboard is starting to need hard deliberate pressing on certain keys. Besides it would be nice to try the diamond and see if i can live without the keyboard.

Geno
If you return it, you go back to your old phone for awhile.
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  #65 (permalink)  
Old 09-14-2008, 11:51 AM
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Re: Sprint - Its online now!!!!! Go get it!

Quote:
Originally Posted by Exil3d View Post
Anyways... just got off a chat. Apparently you can return it at a store if you buy it online. So its not bad for the peeps who will get the Pro later. And I was told by the 17th it will be on the stores.
Nope. It will not be in stores until October 12th.
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  #66 (permalink)  
Old 09-14-2008, 11:53 AM
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Re: Sprint - Its online now!!!!! Go get it!

I ordered online right after midnight, and when I look up the status of my order it gives this statement:

Status:Your order requires some validations in order to complete processing. To expedite processing, please call 866-860-6301 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday, and 9:00 a.m. EST to 8:00 p.m. EST on Saturdays.


I have a conformation number and an email saying the order completed, I don't know what this means? Anyone else get this message?
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  #67 (permalink)  
Old 09-14-2008, 11:53 AM
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Re: Sprint - Its online now!!!!! Go get it!

Quote:
Originally Posted by JBCOBRA View Post
I ordered online right after midnight, and when I look up the status of my order it gives this statement:

Status:Your order requires some validations in order to complete processing. To expedite processing, please call 866-860-6301 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday, and 9:00 a.m. EST to 8:00 p.m. EST on Saturdays.


I have a conformation number and an email saying the order completed, I don't know what this means? Anyone else get this message?
was it a new activation?
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  #68 (permalink)  
Old 09-14-2008, 11:57 AM
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Re: Sprint - Its online now!!!!! Go get it!

Quote:
Originally Posted by JBCOBRA View Post
I ordered online right after midnight, and when I look up the status of my order it gives this statement:

Status:Your order requires some validations in order to complete processing. To expedite processing, please call 866-860-6301 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday, and 9:00 a.m. EST to 8:00 p.m. EST on Saturdays.


I have a conformation number and an email saying the order completed, I don't know what this means? Anyone else get this message?
No - I didn't get that, and that's not the normal response.
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  #69 (permalink)  
Old 09-14-2008, 11:57 AM
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Re: Question for people who ordered their Diamond from Sprint

I'm on SERO with alomost 1 year on my Touch.

Can anyone recommend the cheapest route to get upgraded and who best to call?

Don't want to risk mucking up my SERO plan either.
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  #70 (permalink)  
Old 09-14-2008, 11:57 AM
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Re: Sprint - Its online now!!!!! Go get it!

Quote:
Originally Posted by Geno View Post
How would you be able to return? The Pro does not come out for more than 30 days. I have been looking forward to upgrading from my 6700. The keyboard is starting to need hard deliberate pressing on certain keys. Besides it would be nice to try the diamond and see if i can live without the keyboard.

Geno
Just return it and say you did not like it and want a full refund and have your old 6700 activated again. they do that. Then wait the extra 3 days for the pro.
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