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Try pressing down on the battery while it is in the phone. I had a defective 3rd party battery that would only work when I did that. Don't be afraid to press kind of hard... you're wanting to make sure all the pins have good contact.
One thing you may be able to do is take the phone into your provider's store and have them test it. Tell them you want to try another battery. Do you have insurance? If not the phone has a one year warranty via UT Starcom. |
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Anyone else get this?
Until about an hour ago my PPC-6700 was working fine, now it won't power up, and when I put it on USB power the power light comes on solid red. Without the battery, blinking red. I haven't been able to wake it with any key or reset combo. I've got another at home so I'll swap batteries in the morning. Is there anything else to try? Sprint are really going to love me if this proves to be dead. It'll be our third replacement unit in a month (the other 2 were my wife's, this 6700 is a year old now.) |
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wipe the contacts on the battery and phone with a cloth. Remove battery and try recharging separately in cradle. This happens to my 2600 mah ebay polymer battery when i take it out but when I leave it in cradle for like 5 minutes it starts charging again.
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I just tried it with a home charger- the phone stayed on for about 5 seconds before turning off. And then I got a flashing red light.
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The only way of discovering the limits of the possible is to venture a little way past them into the impossible. Any sufficiently advanced technology is indistinguishable from magic. |
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Any other suggestions before I make the 40 mile schlep to the Sprint store to have them take a look (I have the total protection plan, the $7/month one)? |
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For those playing along at home.. I was unable to get the phone to wake up. I took it in to the Sprint store this afternoon, explained what the problem is and what I had already done to try and fix it (ie, swap out battery with another working phone, charge battery separately, etc.) and was told it would be an hour, so I left.
Came back over an hour later and was told that the phone wasn't working because the battery was dead I told the guy to take it back and try to actually look at it this time. Another 20 minutes later they came out from the back with a shiny new PPC-6700 This is the third new 6700 my wife and I (2 for her, 1 for me) have had in the past month. Gotta love total coverage plans Now to go and install some real software on it.. Kitchen 1.0.2 here I come (I hope they don't ever figure out I had Kitchen 1.0.0 on the last phone before it died.. at least I know it wasn't the Kitchen that killed it, since I had been running it for a few days prior to that.) |
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