Upgrade To Touch Pro Free!!

[schettj]

Originally Posted by schettj

Edit: - UPS says mine is out for delivery TODAY, a day early. Will let y'all know if it comes, and if its a TP or a mogul. I'm feeling like forrest gump... you don't know what you've got until you open it up

UPS dropped it on me - it's good to be a telecommuter.

New in box TP. Extra battery in bottom of external shipping box + return mailer.

Wow. Kiss productivity goodbye for today.

[orionsbuckle]

Originally Posted by robp23

Ok, I wanted to chime in on this. I have been following this thread since it was first posted. My 6800 had all kinds of problems but I lived with it until it got to the point of being stupid. I had in the last 4 months been in contact with Sprint no less that 15 times all due to problems with my phone. Problems where the norm it seems lock ups, keyboard problems, large white spots on screen, and bad usb port. I have TEP but sprint was reluctent to do anything as far as upgrade which I understand. Its not meant to be a free upgrade service.

So I figured if I would wait long anough that the 6800 would be EOL'ed and go through asurion. Well, I didnt even have to do that. So I followed the links and placed my order on friday and recieved my Touch Pro on monday. Thanks orionsbuckle

np man...glad i could help...any info i get i try to post on here. managing a sprint store there are a few times i get info early on

[glittler]

I'm with sprint. I don't think I've heard of anyone from verizon getting a TP

[DiamynzNPearlz]

Everyone that was upgraded may want to check their plan because I noticed my Unlimited Txt Messaging add-on for $5 was deleted from my account because the add-on can not be used with the phone (so this customer care rep says). I am on the line right now with Sprint to sort this mess out...if its not one thing its another...

[ccannon27]

anyone know someone who is trying to sell a mogul? I want one and haven't been able to get my hands on one!!!! BLAH! Let me know!

[ccannon27]

And just so everyone knows... I work for sprint and if you come to the store, we will backorder a mogul for you... call asurion and tell them you need it now, and they will send out a new tp... hope this helps!

[mikey0422]

VICTORY!!!!

the touch pro was offered when i sent it in my claim.
last night and early this morning it was saying mogul.
so if you wan yours now, its the time to do it.

[JCCOP20]

Looks like mine will be waiting for me at home tonight!!! Looks like my weekend is full.
Tracking Number: Service: NEXT DAY AIR SAVER Weight: 3.40 Lbs Shipped/Billed On: 01/22/2009 Delivered On: 01/22/2009 1:34 P.M. Delivered To: , MO, US Location: PORCH

[honnt]

Ok, this morning it was still telling me my replacement would be a REC Mogul, but now is showing the Touch Pro kit....but the next screen says:

Your Sprint account will be billed $119.00 plus applicable taxes for this Phone Replacement request.

Our records indicate your phone is enrolled in our Total Equipment Protection or Equipment Replacement Program, which covers physical and/or liquid damage. If you prefer to process an insurance claim, which requires a non-refundable deductible, please contact Asurion directly at 1-800-584-3666 or Click Here to submit your claim request for a replacement phone.

If you’ve had your Sprint phone for at least a year, you may qualify for a discount on a new phone. Click Here, to shop our great selection of phones to see the discount for which you may qualify.

What's up with that??? Anyone else see that?

[erockvr6]

so is 3.4lbs the TP cuz my replacement ups tracking says 1.4lbs, i hope im not screwed w/ another refurbed mogul the 3rd one!!!