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-   Carrier Discussion (http://forum.ppcgeeks.com/forumdisplay.php?f=77)
-   -   Upgrade To Touch Pro Free!! (http://forum.ppcgeeks.com/showthread.php?t=53327)

Machinehead 01-26-2009 06:09 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by schettj (Post 668671)
I've not seen the final bill, but guessing from my usual bill and the projected bill, taxes are about $24, at least in CA.
I assume you're on SERO?

Machinehead 01-26-2009 06:10 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by Eclipsi01 (Post 668675)
I don't understand why I'm being asked to go through Asurion or pay $119.99 when you guys are getting it for free. What gives?
Do you have TEP insurance?

tbran 01-26-2009 06:27 PM
Re: Upgrade To Touch Pro Free!!
 
My guess is that your Mogul is outside the factory warranty period of 1 year. You sound like you must have had an Early Mogul to have gone through 5 of them. Even though they replace them, the original purchase date is still considered the start of your warranty period. So...with no factory warranty, the only direction you can be steered is through TEP insurance, which is run by Assurion.

wayne622 01-26-2009 07:17 PM
Re: Upgrade To Touch Pro Free!!
 
Just received my TP and I am in love with it already.....Thanks goes out to the person who started this thread.

butterflieq 01-26-2009 07:19 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by koch454 (Post 668363)
What was the weight of your shipment?

Thanks
It was listed as 3.40

bowtied1 01-26-2009 07:32 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by Eclipsi01 (Post 668675)
I don't understand why I'm being asked to go through Asurion or pay $119.99 when you guys are getting it for free. What gives?
First time I put in that my case was cracked and they wanted $120 for a TP.

The next time I put that it powered on and off and it was free.

Try it again and see if that works.

Eclipsi01 01-26-2009 08:08 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by tbran (Post 668767)
My guess is that your Mogul is outside the factory warranty period of 1 year. You sound like you must have had an Early Mogul to have gone through 5 of them. Even though they replace them, the original purchase date is still considered the start of your warranty period. So...with no factory warranty, the only direction you can be steered is through TEP insurance, which is run by Assurion.
Ok, nevermind I guess. I logged back into Sprint's site from home and redid the same process. This time it told me I saved $55 by having the TEP plan, and my total amount to be billed is $0.00. They are sending me a Touch Pro kit as well.

Thanks to the OP!

bthessel 01-26-2009 08:16 PM
Re: Upgrade To Touch Pro Free!!
 
Ok, so I just put through the request. I selected broken screen and put in the comments the white spot on the screen. It is going to charge me $55 since I didn't have the warranty. I am fine with that. Since I have a cooked rom on my mogul am I going to need to relock it and put a factory rom on it before sending it back?

bestjudge 01-26-2009 08:33 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by bthessel (Post 669013)
Ok, so I just put through the request. I selected broken screen and put in the comments the white spot on the screen. It is going to charge me $55 since I didn't have the warranty. I am fine with that. Since I have a cooked rom on my mogul am I going to need to relock it and put a factory rom on it before sending it back?
Yes put rom then relock it.

blockburner28 01-26-2009 08:47 PM
Re: Upgrade To Touch Pro Free!!
 
Just got mine in thanks uncle I also thanked your post. I have it charging now. So time to weight again


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