Re: Upgrade To Touch Pro Free!!
 

Thanks for confiriming, big relief. And thanks to orionsbuckle.

Re: Upgrade To Touch Pro Free!!
 

I wonder if they're basing this 1-year period of time on when you got your first Mogul. I got my first one well over a year ago. Going on 2 years now. I got a replacement Mogul less than a year ago due to buttons not working anymore. I'll call Asurion and get the ball rolling. I don't mind spending $55 to get a TP.

For everyone who has their's already: Is it worth the switch? I like the FM receiver that's built-in. Is it lacking anything that the Mogul had?

Re: Upgrade To Touch Pro Free!!
 

Your ES#####'s can be tracked through a call to Tech support, who can then give you the UPS tracking # and estimated arrival date. This is all covered by me in the first part of the thread. I was one of the early ones with this and am enjoying my T PRO very much after a few tweaks. It does need a little help becoming the phone you all want just out of the box.

Re: Upgrade To Touch Pro Free!!
 

There was no $55 in the beginning. Check out the TP essentials thread. I will get you on the way to a great phone. GPS software is an issue I had to work on. Visual Voicemail is great, voice command is cool too.

Re: Upgrade To Touch Pro Free!!
 

Some of you guys make this sound so easy. I have been trying to get Bell to trade-in my 6800 for a TP for weeks without success. Bell doesn't seem to have a "Self Service" section on their website - at least not for hardware replacement. So we have to work extra hard and use advanced Social Engineering techniques to get the smallest task done.

Do any of you have suggestions on how to "engineer" a CSR at Bell to accept a trade-in? So far I have tried threatening to go public that Bell is hindering 6800 users from using GPS. That didn't work. Now I am reporting a faulty device saying it is slow, hangs, and reboots randomaly. Any other suggestions?

Re: Upgrade To Touch Pro Free!!
 

Thank you so much for confirming the 2.2lb package is a TP, Mass! I've had lingering doubts about it all day, as I wait for my UPS guy (who normally shows up at 7pm est as his last stop of the day...ugggh) Makes me breathe a little easier. I dropped you a big thanks for that one. I will catch everyone who made this process much more bearable with "thanks" after I get off my chair that is lined with pins and needles.

Re: Upgrade To Touch Pro Free!!
 

Nice, I finally after 5 crappy Mogul replacements, swapped up to a TP.

Replacement Model UTStarcom Touch Pro Handset Kit

Replacement Charge $0.00 plus applicable taxes

Bob

Re: Upgrade To Touch Pro Free!!
 

WOOHOO...It's here and it is beauutifull! So the 2.2lb box = New in Retail Box - Touch Pro with all advertised accessories and Yes it does come with the extra battery. I am stoked! I gotta go play, but I'll be back in bit!

Re: Upgrade To Touch Pro Free!!
 

I've not seen the final bill, but guessing from my usual bill and the projected bill, taxes are about $24, at least in CA.

Re: Upgrade To Touch Pro Free!!
 

I don't understand why I'm being asked to go through Asurion or pay $119.99 when you guys are getting it for free. What gives?