Re: Upgrade To Touch Pro Free!!
 

Don't worry about the weight of the packages, they are not going to all weight the same. A very, very select few ppl (about 2) received a replacement Mogul but everyone else received a Touch Pro no matter what the weight was.

Re: Upgrade To Touch Pro Free!!
 

For you guys without insurance, Only a guess...but I think you could still get one If your Mogul is still under factory warranty. (1 year). If it is, file an online self-service claim and see what it says. The Sprint store techs are more likely to help if u have insurance, so i'd avoid them, but as long as your esn shows your phone under warranty, the online method will probably have a better chance of getting a TP. imo

Re: Upgrade To Touch Pro Free!!
 

We truly live up to the name PPCGEEKS, as we sit here and analyze and compare shipping weights...lol

Re: Upgrade To Touch Pro Free!!
 

Used the self service site Late Saturday night. Just now got the reference number to work for tracking:


Billing information has been sent to UPS. Check site later for updated shipment status or contact shipper for more details.


Tracking Number: xxxxxxxxxxxxxxxxx
Type: Package
Status: Billing Information Received
UPS has received the electronic transmission of shipment detail from the shipper and a label has been created for your shipment. Once UPS has possession of this shipment, the tracking status will be updated.

What should I do?
No action is required at this time. This is the most up-to-date information about the status of your shipment. Check Tracking periodically for shipment progress updates. If you don't see your shipment status change, you may choose to contact the sender to confirm that they have given the shipment to UPS.Billing Information Received
Shipped To: xxxxxxxxx, xx, US
Shipped/Billed On: 01/26/2009
Service: NEXT DAY AIR SAVER
Weight: 2.20 Lbs


Hopefully tomorrow we'll find out for sure if it is a TP for free!

Re: Upgrade To Touch Pro Free!!
 

So far I havemt received any feed back but im hoping to hear something soon. I brought the phone into my local sprint store and the asked if I had insuranc and I said no... so they told me to take it to a repair center and it would cost round 130 and it would "most likely" be replaced with a Touch Pro but I want to be certain and also be ablee to hold on to the mogul until I get it. And do they send you a sim card with the Pro and then you go get it activated at your local store ot how does that work???

Re: Upgrade To Touch Pro Free!!
 

There's no sim cards on Sprint. You can active online, over the phone or go to a store.

Re: Upgrade To Touch Pro Free!!
 

Got a TP for my wife today using the online site. Works great!! Thanks everyone for letting us know about this.

Re: Upgrade To Touch Pro Free!!
 

oh ok, I saw there was a sim slot on this device so I thought it was a new thing they were doing, thanks for letting me know, so now all I have to figure out is how much more it will cost because I do not have insurance.

Re: Upgrade To Touch Pro Free!!
 

It's a memory card slot for a micro sd card BTW.

Re: Upgrade To Touch Pro Free!!
 

Just received my Touch Pro and I think I am in love! :mrgreen: I used the self service link on the 24th, told them the problems I have been having, and received it today (a day earlier then it was scheduled). You guys won't be disappointed. Came new in box with all accessories and extra battery. Didn't go directly through Acsurion (think that's the name) like some others did.