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Re: Upgrade To Touch Pro Free!!
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Re: Upgrade To Touch Pro Free!!
If my scroll wheel is no longer working since its basically it got pushed into the phone, will I qualify is replacement request legit? This happened because I dropped my phone. BTW I don't have the insurance so someone please advise if I what the projected cost should be on my end. Thanks!
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Re: Upgrade To Touch Pro Free!!
i wonder if sprint would replace my blackberry curve 8330 i bought in novmeber for a diamond or treo 800w ? i actually am regretting getting this phone now.
any ideas guys ? |
Re: Upgrade To Touch Pro Free!!
OMG! I love this community. You guys ROCK! I have been trying to get them to replace my mogul for months. I used the self-service website thing. I guess in a few days I will be moving my activity to the touch pro section of the site! W00T!
-------------------------------------------------------- *Order Summary:* Order Number: XXXXXXX Wireless Phone Number: (XXX)XXX-XXXX *NOTE:* Please keep this Order Number for your records, as it will be needed in the event you wish to check the status of your order during the return process. *Defective Phone Information:* Model Name: UTSTAR PPC6800 QWERTY CAM Serial Number: XXXXXXXXXXX *Replacement Phone Information:* Model Name: UTStarcom Touch Pro Handset Kit |
Re: Upgrade To Touch Pro Free!!
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how did you manage to get a different phone from them ? i tried on the website with my bb curve and it wanted to send me the same damn phone. :angry7: |
Re: Upgrade To Touch Pro Free!!
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Re: Upgrade To Touch Pro Free!!
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i wonder if i could go to the sprint store where i bought it at and demand a different phone replacement ? i do have the insurance and i think there is a 90 day warranty of some kind. |
Re: Upgrade To Touch Pro Free!!
Placed my order yesterday over customer service, lady said that I was to receive new Touch pro... went on the ups website today and the package weight says 1.80 lbs... did we deem that wieght as being a refurb mogul or a new pro... i read mixed reviews? The new Pro's in the box are weighted at 3.XX lbs right?
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Re: Upgrade To Touch Pro Free!!
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This post confirms that 1.8 lbs is also a Touch Pro. |
Re: Upgrade To Touch Pro Free!!
so the 1.80 lbs is a new pro in the box... or is it just the phone itself?
sorry im so impatient, i've been waiting for this phone since i first heard they were coming out with an upgrade for the mogul... since i used to work for sprint.. ;) |
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