Re: Upgrade To Touch Pro Free!!
 

Definitely clear storage OR if you are running a custom ROM, flash back to stock and re-lock.

Re: Upgrade To Touch Pro Free!!
 

I went to through the self replacement website saying it turns off and on at times... and it said it was going to replace it with another 6800... any ideas?

Thx in advance!
-Erik

Re: Upgrade To Touch Pro Free!!
 

Try it again at a another time.

Re: Upgrade To Touch Pro Free!!
 

GOODBYE MOGUL HELLO TOUCH PRO!!!

just got mines today, i'm playing with it now...cant wait to start flashing!

Re: Upgrade To Touch Pro Free!!
 

my brand new touch is on the way....got them to do a warranty replacement from the touch to the touch pro for 30.00$...the charge is because the touch pro retail is more than the touch...being premier customer with 5 replacements on my touch this year paid off haha

Re: Upgrade To Touch Pro Free!!
 

call in and tell them you are having way too many problems with the software glitching and it being sluggish and you went to a tech center and they recommend you call customer care and have 6850 sent to you as a replacement

Re: Upgrade To Touch Pro Free!!
 

Well, I tried to upgrade my mogul today through the self solutions web page and I got this as the replacement:

Replacement Device: REC UTStarcom PPC-6800 Handset Single

:(:(:(


I tried it twice and got the same thing. This sux because I was really looking forward to something other than my mogul. I've gone through 3 in the past 12 months (not from abuse either) and I'm not looking forward to another refurb piece of junk that I'm just going to have to replace again in a few months.

Re: Upgrade To Touch Pro Free!!
 

I have an htc touch and im jealous because i cant have the pro, but my phones beeen wicked ****ty lately just got it replaced a week ago. It was sending out old conversations over and over again, sluggish and freezing. So now I called back after being to the tech store twice in a week with the refurbished phone, now dealing with customer care. I told them i want an upgrade or different style phone. Hopefully they give me upgrade to the PRO! lol probabl not but worth a try....

wish me luck

Re: Upgrade To Touch Pro Free!!
 

yeah same story as that ^^^ guy ](*,)

just to clarify when submitting the ticket people that received the TP, did it say you were going to receive a mogul or TP?

UPDATE: just called and i will have a TP by Wednesday! wooot wooot!!!!

Re: Upgrade To Touch Pro Free!!
 

Just out of curiosity, who did you call? and what department?