New Sprint Policy on Broken Screens

[boredandtattooed]

I almost hate to chime in on this one..

Originally Posted by bradart

1.That's not a sprint policy

2. Accidental and catastrophic damage are not covered at all, ever.

3. Sprint repair centers have also been fixing phones for a while. I would assume that's why they're called repair center's.

4. BTW neither of these things relates directly to a Sprint policy and even less to a policy specifically about broken screens.

1. READ Support - Article guess it's SPRINT POLICY huh

2. "accidents arent covered, ever"... oh Really now??? READ Support - Article

3. Reapir Center have always done repair yes.. but the NEW Policy states: YOU DONT EVEN HAVe HAVE INSURANCE NOW

4. READ AGAIN Support - Article its more than OBVIOUS THIS HAS EVERYTHING TO DO WITH SPRINTS POLICY AND SPECIICALLY BROKEN SCREENS!!!!

That being said, this is obviously NEW information to YOU as well.. so enjoy it!

and this has only been going on since around NOV of 2010, so 2 months, I d say its still pretty new to be talked about..... though i will say the info was in my SIG for a month(which doesnt mean much, just saying) and there is a thread on this in Carrier Discussion http://forum.ppcgeeks.com/carrier-di...ep-policy.html

[manacap]

Thanks for the defense. I put this out there for the reasons cited above (Sprint told me it is new policy) and because a search in this forum on broken screens did not show the information I needed. Interesting enough, Radio Shack took a quite a bit of time on the phone (1/2 hour) to verify that the screen was not covered, especially when I just looking or a yes/no (having read the document, it seem to fall under "abuse" but I wanted to make sure).

[darren.wlsn1]

Originally Posted by manacap

Thanks for the defense. I put this out there for the reasons cited above (Sprint told me it is new policy) and because a search in this forum on broken screens did not show the information I needed. Interesting enough, Radio Shack took a quite a bit of time on the phone (1/2 hour) to verify that the screen was not covered, especially when I just looking or a yes/no (having read the document, it seem to fall under "abuse" but I wanted to make sure).

first off welcome here and i know you have been here awhile but its your first (second now) post and i agree lots of people dont know this useful info. and yes it was posted here before on site but i cant even find it so im sure seach didnt help much be anyway its a good thread imo.