will sprint allow early upgrades?

[BBAHunter]

Mine says $75 now or wait until Feb for $150. I think I'll wait, maybe compare better deals then.

[youngpro83]

Originally Posted by Whosdaman

Look, I'm a sales rep for sprint. This is what you got to do. Call 1(800)639-6111. Ask for account services. Ask them about paying $25 to upgrade early.

Hey man thanks!! I have been trying to get an upgrade 2 months in advance and they keep denying me! Saying only 14 days. I said well I see where ppl are getting it up to a month and a half in advanced, why can I get that treatment? Im a premiere customer..blah blah blah. Then she puts me on hold. Comes back and says.....Only 14 days. I said well can I pay an early upgrade fee?? She puts me on hold. Comes back and says..."The 25 dollars will be billed to your account." hahahaa!! worked like a charm! Im getting my Epic tomorrow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!

[lawsofpower48]

i just found out i didnt even use my upgrade!!! BAHAHAHAHAHA!!!! my upgrade was orginally suppose to be in 2011, but i guess that i called so many times and each rep promised something different and they finally promised to give me $75/$75 credit to = $150.... they told me i had an instant credit of 75 bux in my account already...and to get another 75 after the phone was purchased...so the first day of epic release, i picked up the phone for 499.... nothing was on my account but notes...so i called back in a few days ago and they credited me an instant $150 to my account without any type of upgrades!!!! (since i couldnt get the upgrade till 2011, sprint rep pretty much just sold me the phone for full price) and sprint customer service gave me the instant credit instead...on top of all that i will still be able to get the mail in rebate!

[Johnny.Bravo]

Here's another "good to know" titbit about Sprint. If you let your 2-year contract expire and don't renew/upgrade right away, they will offer you $50 to agree to a new 2-year contract. And since I have 2 lines on my account, they did it twice. My contract ended in July so I had a $100 credit on my account when the Epic was released. And no, this does not affect your upgrade eligibility in any way. I was still able to upgrade my phone so essentially I got the Epic for $149.00.

If Sprint wants to give me money to do what I was going to do anyway, I'll be more than happy to take it!

[ddialogue]

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Originally Posted by nvmyc

this I can answer as I just called them a few days ago.....If you are a Sprint Premier customer and are getting your upgrade every 12 months instead of the typical 23 months then ABSOLUTELY NOT..this according to 3 separate retention reps. If you are eligible every 23 months then yes, they can move you up a few months if and only if you call the retentions dept. I myself am eligible for my upgrade on the 1st of October and they will not give the extra 31 days to be eligible on the 31st for the new Epic because I am a Premier customer.....I say Premier my azz, LMAO...hope this helps.

I got mine bumped up a month early (I'm a Sprint Premier customer) with no issues or added costs.

[Carla]

Moved to Carrier Discussion