SPB Software - Buyer Beware Scam

[Devileyezz]

Hi guys,

I don't know if anyone is interested in this, but I thought I should let you in on a few things with SPB. I'm a customer of SPB's, and I've never had any support from them. During the purchase, everything was speedy. After the purchase, out of 6 times, I must have had 1 response after 8 days, the rest were ignored.

Their support forum is deadbeat (which is touted as one of the "benefits" somewhere on their site). You'll see there are no responses to any questions whatsoever. If someone wants to say "there is a trial", "there is a money back guarantee", etc.. you might want to know that a trial still gives you some questions and you want them answered to go ahead with the purchase. But, if the person doesn't get the response, whatevs. However, money back (atleast according to one person who PM'd me) doesn't work. He wasn't refunded his money. If you do go ahead and buy, no support. And you can check the forum on SPBClub.com to see for yourself.

More over, SPB is fully active on social networks like Twitter and LinkedIn, busy trying to rope in new customers using their bait 'n' switch tactic. All that and no support in their forums or emails.

To top this, I created a thread on SPB's forums. (And a Google cache in case they delete the thread on their forum) that was verbal about my disappointment with SPB. All this time, crazy cat keeps telling me it's the "wrong forum" and how he has a deal for me. So, after he locked the thread, I created another thread this time just saying to people "Our friendly SPB programmers hang out on Twitter and LinkedIn, go check 'em out", or something along those lines and crazy cat deleted that thread and gave me a "first warning" as you can see in the whole transcript below:




This goes to show how SPB is trying to curtail it's shady business.
Please make a very informed decision on your purchase.
Thanks.