[Devileyezz]

Yeah, I'm sorry too. But I'm more sorry for the fact that they are such un-rewarding people who do not care about their users. I mean, I understand Britney Spears can't autograph every one that asks for one, but these guys are supposed to have fulltime jobs at SPB.

Look at the plight of users on their forum, you'll understand how bad it is. I got enraged after something happened. There is a 58 year old gentleman that I recommended SPB Mobile Shell too, and a couple other softwares and he bought it thinking it'll be very easy for him to use a complicated "smart phone". However, things didn't work well for him and could have worked it out if they had responded to him in a timely manner. After waiting for a week, he gave up, and removed it. That tells me something, SPB banks on such people who pay for a product they think is good and that will help them make their lives easier. He emailed for a refund, and never got a response.

Me personally, I've had issues with quite a few things.. and you'll see how many users pitched in with me when I was waiting for a response. Having said all this, I'm not here to show my bad experience. I'm just here to educate people so they make a very informed decision on buying from SPB. Community helps community.