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Old 07-01-2009, 02:01 AM
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Devileyezz
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Re: SPB Software - Buyer Beware Scam

Quote:
Originally Posted by ZED_pt View Post
From what i read i think the problem is not lack of support.The problem is that you ask for answers in the wrong forum...if they started answering question in the wrong forums it would soon be impossible for both us customers and them providers to track threads and read/respond to them.

A good example...when i open this sub-forum "pocket-pc software" i only expect to see threads about new software or new versions and not complains.If i start seeing too much of this i will stop watching this forum and look for a more organized one...good thing this forum has nice admins that keep the place clean.
Normally, I'd get annoyed by such a half-glass-empty post. But I just had a protein shake. You really think this thread would have been here had the moderators not approved of it? (Mods like CozBoogie are ninja-speed at this!)

Quote:
Originally Posted by blazingwolf View Post
@Devileyezz's,

I don't think you have much room to post that they are being jerks when you have responded the way you have. If you want to be taken seriously then you really should not stoop to their level. It makes you just as bad as them.
I whole-heartedly agree with you. I feel stupid for reacting that way. But the reason why I got annoyed at his sarcasm was because of all the crazy cat talk behind the scenes.

Quote:
Originally Posted by lbe View Post
crazycat sounds like an arsehole to the customer thats for sho. if heis the moderator , why cant he move the thread to the right place?
That's the thing. There is no right place. He can't flat out say "I'm censoring you because we want to maintain a positive image and all negative commentors will be killed". So saying things like "wrong stuff in the wrong forum" gives him the right to manipulate the thread if he wants to.

Quote:
Originally Posted by PropagandaX View Post
No problems with SPB here, ya they take forever to update apps but usually the big issues are delt with. I have seen crazycat before act like a nincompoop. I think everybody needs to calm down and I think its a bit much to drag this out to multiple forums. The best way to share your disapproval with a product is to not use it
I agree. But I've worked on both sides of situations such as these and trust me, community rallies have almost always changed things for the better. My problem is I actually like SPB, and instead of walking away from them, I want them to open their eyes. Like I said earlier, personally, it's no biggie. But almost 9 out of 10 users on SPB forums are totally disappointed with SPB's lack of support. If I post a link to this thread, trust me, crazy cat or some other mod will remove it and SPB will never get their act together. They have pictures of their "offices" here and there and trying to show they are big. When you show off how big you could be, people are obviously going to have expectations.

All in all, this is simply a buyer beware from me. Vista sales we never good because of buyer bewares all over the Internet. And man, was I thankful for those!
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