Battery Issue

chocmatic · #1 (**permalink**) 07-22-2008, 11:57 AM

Has anyone tried contacting sprint to see if they will send you a spare battery?

**darren.wlsn1** · #2 (**permalink**) 07-22-2008, 12:19 PM

for free? i dought it. i got a new one for free at sprint store but gave old one back. thats as good as i got. just buy one maybe

chocmatic · #3 (**permalink**) 07-22-2008, 12:35 PM

Ahhh...Let me try with e-care...I will post results later, after I receive response from them

**Big D5** · #4 (**permalink**) 07-22-2008, 04:50 PM

I picked up an extra battery yesterday cost me $30 not a bad price from a sprint store.

**nxtech3** · #5 (**permalink**) 07-22-2008, 04:55 PM

Warranties are only covered by the manufacturer(as im sure you know). Sprint Stores will swap if they have a spare battery (be careful!!!!!). You can get new batteries from the stores you just have to pay for them. I usually suggest going to a service center, if you get a nice enough person they might just give you one because they usually have some laying around. I have done it for customers before.

chocmatic · #6 (**permalink**) 07-22-2008, 05:08 PM

UPDATE:

I emailed ecare@cc.sprintpcs.com informing them that I have been a long time customer and that the Treo 800w eats up the battery life etc.... They responded with this

Looking upon the inconvenience in this regard, I offer you the free battery for your Treo. I request you to purchase the battery from your nearest Sprint store and write back to me with the scanned copy of purchase receipt. I will apply the credit of that amount on your account which will be adjusted against the next invoice on the account.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Danial Y
Sprint

Hopefully that helps some peeps out

**nxtech3** · #7 (**permalink**) 07-22-2008, 05:14 PM

if i can get a direct email address to that guy it might lol i always get the stuck up old people that tell me no!!!

chocmatic · #8 (**permalink**) 07-22-2008, 05:15 PM

Quote:

Originally Posted by nxtech3

if i can get a direct email address to that guy it might lol i always get the stuck up old people that tell me no!!!

LOL.. I have emailed that email address before and they seem to help with no prob.

JermsBlues1 · #9 (**permalink**) 09-09-2008, 12:29 AM

There is an extended life battery for the 800w I believe its a 2600

cptpinoy · #10 (**permalink**) 09-09-2008, 12:45 AM

i actually just ask one of the guys from the sprint store and they hooked one up for free. didnt think they would actually give one out.