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-   Palm Treo 800w (http://forum.ppcgeeks.com/forumdisplay.php?f=64)
-   -   Battery Issue (http://forum.ppcgeeks.com/showthread.php?t=32668)

chocmatic 07-22-2008 11:57 AM

Battery Issue
 
Has anyone tried contacting sprint to see if they will send you a spare battery?

darren.wlsn1 07-22-2008 12:19 PM

Re: Battery Issue
 
for free? i dought it. i got a new one for free at sprint store but gave old one back. thats as good as i got. just buy one maybe

chocmatic 07-22-2008 12:35 PM

Re: Battery Issue
 
Ahhh...Let me try with e-care...I will post results later, after I receive response from them

Big D5 07-22-2008 04:50 PM

Re: Battery Issue
 
I picked up an extra battery yesterday cost me $30 not a bad price from a sprint store.

nxtech3 07-22-2008 04:55 PM

Re: Battery Issue
 
Warranties are only covered by the manufacturer(as im sure you know). Sprint Stores will swap if they have a spare battery (be careful!!!!!). You can get new batteries from the stores you just have to pay for them. I usually suggest going to a service center, if you get a nice enough person they might just give you one because they usually have some laying around. I have done it for customers before.

chocmatic 07-22-2008 05:08 PM

Re: Battery Issue
 
UPDATE:

I emailed ecare@cc.sprintpcs.com informing them that I have been a long time customer and that the Treo 800w eats up the battery life etc.... They responded with this

Looking upon the inconvenience in this regard, I offer you the free battery for your Treo. I request you to purchase the battery from your nearest Sprint store and write back to me with the scanned copy of purchase receipt. I will apply the credit of that amount on your account which will be adjusted against the next invoice on the account.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Danial Y
Sprint

Hopefully that helps some peeps out

nxtech3 07-22-2008 05:14 PM

Re: Battery Issue
 
if i can get a direct email address to that guy it might lol i always get the stuck up old people that tell me no!!!

chocmatic 07-22-2008 05:15 PM

Re: Battery Issue
 
Quote:

Originally Posted by nxtech3 (Post 356970)
if i can get a direct email address to that guy it might lol i always get the stuck up old people that tell me no!!!

LOL.. I have emailed that email address before and they seem to help with no prob.

JermsBlues1 09-09-2008 12:29 AM

Re: Battery Issue
 
There is an extended life battery for the 800w I believe its a 2600

cptpinoy 09-09-2008 12:45 AM

Re: Battery Issue
 
i actually just ask one of the guys from the sprint store and they hooked one up for free. didnt think they would actually give one out.


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