Quote:
Originally Posted by banden
I'm still in the camp of Motorola/Verizon sending out returned phones for warranty replacements that have not been thoroughly examined. Unless an issue is immediately duplicable, it won't be repaired. A technician is only going to put a phone on his bench for so long before he kicks it out as "no fault found."
In the event of a burnt pixel, I would imagine that it would be like any lcd warranty. One burnt pixel does not mean they'll replace the LCD. So I imagine that phone will go back into the fray again and some other user with a droid issue will get that as his replacement device.
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Yeah. That definitely seems to be the case. In fact, I'd be surprised if they even checked them at all. The 2nd one I had didn't even look refurbished at all. It looked like they just stuck a used one in a box and sent it to me. They always tell me that if they don't find any warranty issues, they're gonna charge me full retail for the replacement. They haven't actually done that yet though. I'd like to see them try. LOL
03-06-2010, 06:34 PM
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