[banden]

I'm still in the camp of Motorola/Verizon sending out returned phones for warranty replacements that have not been thoroughly examined. Unless an issue is immediately duplicable, it won't be repaired. A technician is only going to put a phone on his bench for so long before he kicks it out as "no fault found."

In the event of a burnt pixel, I would imagine that it would be like any lcd warranty. One burnt pixel does not mean they'll replace the LCD. So I imagine that phone will go back into the fray again and some other user with a droid issue will get that as his replacement device.