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  #81 (permalink)  
Old 03-16-2009, 04:03 PM
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Re: Asurion now replacing the Touch for the Diamond

Well apparently alltel doesn't allow you to add the charge to your bill. For what stupid reason I don't know but with all their other backward policies I can't say that im surprised. Im so ready to scrap alltel... just sick of em.
  #82 (permalink)  
Old 03-16-2009, 06:38 PM
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Re: Asurion now replacing the Touch for the Diamond

Asurion isn't messing around either, it really does only take a few minutes to make a claim and they ship overnight. Ordered my replacement yesterday afternoon and I'mm have a brand new diamond tomorrow. Thats why we pay $7 a month + deductible. Anyone complaining about getting a brand new upgraded phone is crazy.
  #83 (permalink)  
Old 03-16-2009, 07:10 PM
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Re: Asurion now replacing the Touch for the Diamond

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Originally Posted by copper rs View Post
Asurion isn't messing around either, it really does only take a few minutes to make a claim and they ship overnight. Ordered my replacement yesterday afternoon and I'mm have a brand new diamond tomorrow. Thats why we pay $7 a month + deductible. Anyone complaining about getting a brand new upgraded phone is crazy.

the diamond had a crappy battery life just to let you know. also alot of apps don't work on it because it's vga.
  #84 (permalink)  
Old 03-16-2009, 07:53 PM
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Re: Asurion now replacing the Touch for the Diamond

Well from what i've seen most of htc devices suck when it comes to battery life. I have to keep a charger at home, work and in my car For my touch.
  #85 (permalink)  
Old 03-16-2009, 08:04 PM
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Re: Asurion now replacing the Touch for the Diamond

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Originally Posted by brownhornet View Post
Well from what i've seen most of htc devices suck when it comes to battery life. I have to keep a charger at home, work and in my car For my touch.

the touches battery is much better than the diamonds.
  #86 (permalink)  
Old 03-16-2009, 10:13 PM
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Re: Asurion now replacing the Touch for the Diamond

well i place my order today for a diamond for my slowly fading touch and a touch pro for my mogul thats dying bad thru asuiron. both should be here tomorrow or wed.
  #87 (permalink)  
Old 03-17-2009, 12:36 PM
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Re: Asurion now replacing the Touch for the Diamond

I did it online and there is an option to pay for it on your sprint bill. I didn't have to pay upfront.
  #88 (permalink)  
Old 03-17-2009, 12:42 PM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by hiero4life View Post
I did it online and there is an option to pay for it on your sprint bill. I didn't have to pay upfront.

Alltel doesn't offer it as an option. When you get to payment its either credit card or check.
  #89 (permalink)  
Old 03-17-2009, 03:37 PM
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Re: Asurion now replacing the Touch for the Diamond

Traded mine in for a diamond this morning
  #90 (permalink)  
Old 03-17-2009, 03:46 PM
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Re: Asurion now replacing the Touch for the Diamond

Sending me a Diamond for my touch. Thanks!

The Rep said they would send a prepaid envelope to send the damaged phone to them. I didn't see this mentioned anywhere? Will they charge more $$$ if you do not return the Touch to them???
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