Re: Asurion now replacing the Touch for the Diamond
 

I kinda figured that. But im still trying to figure why alltel version on asurion doesn't even have the vogue as an option to select from

Re: Asurion now replacing the Touch for the Diamond
 

anyone able to recently do a diamond swap?
My touch has giving me charge issues at the usb port. Made a claim online
and says I have to call.

Re: Asurion now replacing the Touch for the Diamond
 

Asurion and the Service & Repair centers use the same warehouse, I've verified this with both our SAR and Asurion. :) They're also sending Touch Pros for Moguls for now... Also, when a ticket is created in E-Ticket, before the tech clicks on "Create Ticket", he/she can click "exchange availability" (or sumtin like that) in the top right corner in E-Ticket, and see what they are sending...(this is for the service & repair centers...)

Re: Asurion now replacing the Touch for the Diamond
 

Thanks for the reply.. they should have my replacement phone tomorrow and I didn't ask what they were replacing it with at the time of inspection. I'll be happy with a phone that works whether it be the diamond or another touch... But I must admit I'd like a new model to play with!

Re: Asurion now replacing the Touch for the Diamond
 

Ok so I just got back from Sprint store and they gave me a brand new in box touch. I am really happy it isn't a refurb but just a little sad I didn't get a new gadget to play with.

Re: Asurion now replacing the Touch for the Diamond
 

So, has anyone been on the site lately and been able to get a diamond replacement? Everytime I do it it says HTC6900...

Re: Asurion now replacing the Touch for the Diamond
 

looks like they are back to giving out the 6900. I should have gone ahead and replaced mine when I had the chance for a diamond. Now I have a semi functional phone and kind of want to wait to see if more diamonds show up for replacements. Meh.

Re: Asurion now replacing the Touch for the Diamond
 

How exactly are you guys checking availability?

Re: Asurion now replacing the Touch for the Diamond
 

I wouldn't want a Diamond. Too fat for not having a keyboard. The Vogue is a very beautiful device to me.

Re: Asurion now replacing the Touch for the Diamond
 

I'm not sure exactly what your wording here means...but a Diamond totally has a slide out keyboard. However... I stand with those that enjoy their Vogue, as I have no desire to own a Diamond. I don't want the keyboard, nor do I want the phone that is taller, and thicker then the one I have. I enjoy my Touch and wouldn't want to replace it with a Touch Pro at all...