Official Sprint ROM Update Bricked My Touch

[dongdongdog]

After updating the phone, the update utility on desktop said "congratulations. Your phone has been successfully updated. You phone is ready to use." The phone rebooted then. But it can't boot into the main menu. After the Sprint logo, it dies there.

After that, I couldn't update the ROM directly. There is not USB connection. I had to press camera + power + reset to initiate the connection and then start the update process. But still there is no luck.

I called the HTC support just now. A guy told me that the update isn't official and asked me to contact Sprint for the original ROM to flash it back.

To be honest, I don't quite believe him. I think he just gave me the run around.