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No I have not heard it and it makes no sense whatsoever. I'd say call and try again.
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I work for Sprint, I don't speak for them. Moderator PhoneNews.com (Brandon Smith)
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Yeah, I would just try again. Can you switch phones in the web-based tool? I would try that too... I was switching to a Palm at one point, and they told me it couldn't be done, I was like oh ok, fine hung up. Pressed redial and got switched fine. Half the people there either are really stupid, or don't want to do anything, and I think it's a mix of both for most.
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The sprint SERO website still shows the touch as a phone in their "Sprint Employee Referral Offer Shoppers Private Store"
This might be a system glitch but it should be resolved soon if it really is one. |
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This is definitely bizarre. I would try waiting until monday evening. They may be waiting for Monday when all the corp employees are in to fix the problem. If not post again and I try to figure out what dept is in charge of this. I don't think it is a permanent problem.
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