Touch not waking up from Sleep Mode for Calls and TXT

[dequardo]

I think you are on to something there as I've mentioned elsewhere. I had odd things occur also with the battery perf. hack. Haven't had a problem since removing it.

[SultanH]

Originally Posted by dequardo

I think you are on to something there as I've mentioned elsewhere. I had odd things occur also with the battery perf. hack. Haven't had a problem since removing it.

What's the performance & Battery hack? If it's a hack it doesn't come pre-installed on the device. Then that wouldn't be the reason.

We bought 5 of these phones. 4 when they came out and 1 about 3 months ago or little longer. The first 4 don't have that problem the last one does. And we don't any hacks installed on that one.

These are what we observed:
1)After hard reset it works for 2-3 weeks without any problems, then it starts doing it
2)After reboot it works for a few days to sometimes even a week then it starts doing it.

I'm wondering if it's got anything to do with the phone programming that Sprint does on it. That is the only thing that doesn't change when you hard reset the device.

We haven't had a chance to get Sprint to reprogram it, but a few people can do this and report back here maybe we can solve this.

[wldthng842]

I had the problem with the battery hack on my old touch, I didn't install it on the new one. That makes sense. it is the one thing i didn't do because I didn't see any advantage.

[sdcondry]

I haven't done any hacks on mine (yet) and it still does it. I have installed quite a few applications. But I have not gone through the ardous task of eliminating them one at at time until a solid common thread begins to show itself.

Maybe I should apply the battery and performance hack and then remove it?

[ydeeznutz]

Originally Posted by sdcondry

I haven't done any hacks on mine (yet) and it still does it. I have installed quite a few applications. But I have not gone through the ardous task of eliminating them one at at time until a solid common thread begins to show itself.

Maybe I should apply the battery and performance hack and then remove it?

lol took the words right out of my mouth. I was going to say maybe you should install it and remove it. I havn't quite broken down the cab file and see exactly what it does, but hey if it's already doing it then what harm is there if you try it?

[wldthng842]

I don't know, but I have not had any issues on my new Touch. I will probably not notice them anymore as it is now on my secondary number, but it wasn't happening before I esn swapped it over either.

Although now that I think about it, it was doing it before any mods, I got the ins ordered, then modded in case of a bricking.

[wldthng842]

This should really not be a problem with the network provisioning. The network is delivering the message/call correctly, the phone is just not recognizing it correctly and waking the device. It could be a SW issue, but you would think they would have seen it at the lab beings it is pretty widespread. It could be a network issue but I don't see that being the problem. I see it being a SW issue, either in the ROM or somewhere else. Does it do it on non OEM ROM's?

[wldthng842]

I would imagine they are trying to identify the problem and develop a solution. It only takes time.

[armus]

i was shocked to learn of this issue. it happened to me just last night, with low battery, and i was thinking i needed some hard-reset or something. The phone has just been acting a little odd not delivering notices and stuff. I'm going to try and shut it down at night and such to see if this fixes the issue. Does anyone know of a way to schedule shutdowns/startups? My blackberry had this and it was very helpful and battery-saving.

BTW, I'm on Alltel

[wldthng842]

I don't think that shutting it off will fix the issue. From what I can tell the only way to make it stop is get a new one. That is what I did. No issues since.