Touch not waking up from Sleep Mode for Calls and TXT

emarketingdept · #1 (**permalink**) 11-15-2007, 12:48 PM

Is anyone else having this problem?....

Periodicly my Touch does not wake up (turn on) for calls and text messages so I miss them.

Installed apps:
HTC Home Customizer (only to enable the music player tab and point it to Audio Manager)
HTC Audio Manager
Resco Explorer with Today Plugin
OZ Messaging (comes with phone)
SK Tools

If anyone can help me it would be greatly appreciated!!!

shifty50 · #2 (**permalink**) 11-15-2007, 02:15 PM

my mogul did that all the time...that was the major reason for swapping for the touch. have you done any registry tweaking? i noticed after doing the cache timeout registry hack mine stopped waking up...had to hard reset

emarketingdept · #3 (**permalink**) 11-15-2007, 07:53 PM

I used SKTools to disable the send text message popup........

emarketingdept · #4 (**permalink**) 11-15-2007, 08:00 PM

Someone at XDA said it could be the home customizer....

It seems to only happen when the battery is low for whatever that's worth.....

I have no problem uninstalling the Home Customizer but does anyone know I way to enable the music tab without it?....

I was thinking it could also have something to do with the Resco Explorer Today plugin (or app itself) as my wife has a touch with the home customizer app and dosen't seem to be having any issues......

Katahdin · #5 (**permalink**) 11-15-2007, 08:47 PM

I have also experienced this problem 2-3 times already and had to reset the phone.

**Cicatrize** · #6 (**permalink**) 11-15-2007, 09:49 PM

pretty sure it's Home Customizer. I never had that problem before I installed it, now I do.

Hoshtaylor · #7 (**permalink**) 11-15-2007, 11:55 PM

I noticed this same problem today on my Touch.

APPS Installed:

HTC Touch Home Plugin
Google
Resco
SPB Backup
Sprint TV

Any ideas....???

shifty50 · #8 (**permalink**) 11-16-2007, 12:50 AM

i am not sure its the Home customizer...i didn't use it on my mogul but had the problem all the time with it...and i just took my phone off the charger a few hours, took a nap and put it next to me for a wake up call and sure enough didn't ring through til i "woke" the phone up all the sudden a call comes through as well as three text msgs. i put it back to sleep and missed another call within 25-30 mins...THIS SUCKS!!!

**mswlogo** · #9 (**permalink**) 11-16-2007, 01:23 AM

Try shutting off the HTC Quick Menu (Start -> Settings -> Task Manager -> Button -> Uncheck Quick Menu on Today). And reboot.

I'm curious if that helps.

adrian2pm · #10 (**permalink**) 11-16-2007, 01:41 AM

having the same problem here . mised a lot of important calls