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  #1 (permalink)  
Old 12-21-2007, 11:13 AM
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Quote:
Originally Posted by seidioseidio View Post
If what you said is true, then read the feedback of post # 26 in this thread. Mtnmedic will not see any imporvement over the stock battery at all in using Seidio's battery. But thta is not the case. Below is Post # 26 by mtnmedic

Well, I've had mine for quite a while and I still consistently get 24-28 hours' worth of use out of it, depending on what I do with it. Of course, this is with the battery hacks mentioned earlier (but then, who WOULDN'T want battery power management enabled?).

It's a good battery. Get yourself one. You won't be disappointed. The stock battery door is a little tough to put back on but it DOES go on. Now the phone has a nice solid feel to it.
Thank you Seidio-Seidio,

As the "company in question", do you stand by your products and sales you have made? Will you issue a refund if within the warrenty period, even though some are starting to wonder if your representation of this battery isn't just slick marketing... which is illegal due to the "testing" that appears to have been done?

Besides just stating that it is a "good battery", what evidance from 3rd party testing you do you have to offer to be fair?

Via the Seidio website, I filled out the RMA section and requested an RMA return/refund since I just bought by battery 2 weeks ago.

Getting into a "pissing match" here on the boards will not serve either of us... what I want to read in "black and white" is will you offer a refund if a customer so desires?

Thanks,
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Old 12-21-2007, 07:40 PM
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Boy, Seidio sure got quiet here on the boards.

He/they post at 7.45am this AM, then never post again... even when asked for a direct reply?

Sent in my RMA request Thursday evening, and never got an email or telephone reply all day Friday???

No matter what the reason, if their going to use these forum boards as a way to generate business and answer questions, then they better be willing to act and represent themselves accordingly and take the good with the bad and live up to their marketing as stated on their website.

Nothing worse then not standing behind one's product... the court of public opinion can be just as damaging as the court of defrauding one's customers and getting sued... even if for $50.00... it's the point of it all.
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Old 12-31-2007, 11:44 PM
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Quote:
Originally Posted by klurf8881 View Post
but im done discussing the subject not worth my time honestly to debate i have a life off the net thats more important
Cats have 9 lives. Most of us have at least 2 LOL! Internet Life, Work Live, Internet Life, Sex Life. You name it! LOL. J/K

But back on topic, I sent my battery back via FedEx and they received it on the 28th. I will post again when I get my refund just so you guys have an Idea on how long the total turn-around time for a return.
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Old 01-02-2008, 12:20 AM
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OK, now I am very suspicious of Seidio (I'm back on my soap box again guys)!!!!

How much of an improvement does their battery really have versus what they claim?

Here is a cut & paste right from their website of what they are marketing....

NOW SHIPPING!
This 1500mAh OEM Sized Extended Life Battery will not only replace your current battery, but will also provide up to 20% more power than the battery that initially ships with the HTC Touch. With this battery, you're gaining considerably longer device usability, without extending the shape of your phone. For those users on the go without access to an external charging alternative, this battery will give the extra boost in life that you need!


The math does not add up (per Seidio's claims above)....

1100mAh - Stock battery

1320mAh - 20% Improvement over stock

1500mAh - What Seidio claims their battery is (but this would be a 36.5% improvement over stock)!!!!

Which is it... 20% improvement or 36.5% improvement over stock?

You can't make a 20% improvement claim over stock and make us think it is a 1500mAh battery which then should be marketed as a 36.5% gain (more power is the words they use) and more power would mean more capacity (which is what their marketing)... so now I really wonder who is doing their marketing and/or engineering testing and proofing what they state on their website?

Some have tested the Seidio extended battery ( 3 different forum/sites are discussing this very topic) and some have gotten between 1100mAh and 1300mAh... and this would be close to the 20% claim they make. Some have claimed longer battey life with their battery, but is it performing like a 1500mAh battery or just a 1300mAh battery????

To be fair to Seidio... is our math wrong and some new sort of "new math" has been developed that we are not aware of?

Oh, please do advise....

Last edited by Beachbumcook; 01-02-2008 at 12:23 AM.
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Old 01-02-2008, 07:17 PM
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I am still amazed that Seidio will monitor this forum (and others) and reply to posters who claim to have a problem, but have yet to offer any evidence or explanation to their "mis-steps" or our "concerns".

Issues I would like Seidio to answer:

1) What is the true mAh rating of the 1500 battery and how is/was it tested? Was industry excepted testing procedures used and do you use an outside 3rd party company to validate?

2) What is the true percentage gain of this battery over the stock one? First your website states 20% - 25% gains.... now it only states 20% gains... and doing the math, it should read 36.5% if the Seidio battery really is rated at 1500mAh?

3) The tight fit of the 1500mAh battery is an issue and was it "looked into" prior to the launch of the Sprint Touch? Does the hard to close back cover hurt the electronics of the battery? Does it make the battery run "hot" due to less airflow?

I can not make my questions (as well as others) any more simple and clear. Why will Seidio monitor this forum (and others) and not be willing to "come clean" and document the performance of their battery? Why do they just "duck and dodge" the questions posed above? Yes, we are curious... yes, we are worried... yes, we do not believe your marketing claims... and yes, we want to know if we are getting our monies worth or not!!!!!

These are legitamate questions and concerns that demand legitatmate answers.... and until then, people on this forum (and others) will keep "blasting away" at Seidio in hopes of educating the "masses and readers of this forum" and at least creating a "buyer beware" state of mind for prospective buyers of this battery.

ps... Seidio processed my credit/return in less than 1 week... so it does not take long (for me at least) for them to process after receiving my battery back (thank you Seidio).
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Old 01-02-2008, 07:25 PM
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I havent recieved my Refund yet but then again I forgot to put the RMA number on the outside. But its in the inside of the package on the email they requested. I hope they dont loose my package!
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