10-20-2009, 09:59 PM
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Re: Asurion replacing TP with TP2
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 ...it won't hurt to try. report back if positive outcome
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10-20-2009, 10:02 PM
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Re: Asurion replacing TP with TP2
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10-20-2009, 10:06 PM
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Re: Asurion replacing TP with TP2
yeah i think yall should try it..i just called like i didnt know anything bout them being out of stock just do ur normal phone claim and they will tell you that they dont have it in stock .than they will offer you the treo or palm they just say no u paid $299 for ur pro and u want a pro or something comparable..maybe a touch pro 2...
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10-20-2009, 10:08 PM
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Re: Asurion replacing TP with TP2
I just tried to do this with my phone, there was like a 15min wait time, guesign there verloaded with all these calls. Anyways, I only got as far as telling them my address and was told Id be transfered to someone to finish... then the automated system just kept telling me I would be called back or something about an affidavit. Whats going on?
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“You cannot invade the mainland United States. There would be a rifle behind every blade of grass.” - Admiral Isoroku Yamamoto WWII "Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety." - Benjamin Franklin  Treo 650 -> Mogul -> Touch -> Diamond -> Treo Pro -> Touch Pro
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10-20-2009, 10:12 PM
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Re: Asurion replacing TP with TP2
i cant imagine how much pple are calling assurion ra now..they must be surprised everybody calling bout a touch pro when they are out of stock and asking for a touch pro 2...tanx ppcgeeks w out u we wouldnt be aware of this....hahahahahahhaha guys this is the chance to upgrade w just $100 w out renewing ur contract....lol
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10-20-2009, 10:13 PM
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Re: Asurion replacing TP with TP2
it took me 4 calls, after laying down the law and saying anything else was unacceptable and that i want to speak to a supervisor, the supervisor came on the phone, took my shipping address, and said as a 1 time offer they will offer me the htc touch pro 2, i gave her my cc info for the $100 deductible and she said it will be here in 1-2 bus days......FINALLY......i am proof there is hope, i called 3 times and was shot down, 4 time, ask for supe, and it was done. thanks for the help guys, cause when i called this time i did say that i tried to do it online and that if offered an unnaceptable replacement and that i did not want to pay $100 to downgrade my phone, i did mention that there policy stated comparable or better phone for those that are still trying. i was gonna get the hero, but for $100 tp2 cant be too bad. i might just flip it and get the hero anyways, lol. and i guess im going to have to take my phone for a swim.
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10-20-2009, 10:14 PM
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Re: Asurion replacing TP with TP2
Just Got mine ordered! Offered me a Treo (Nice phone, not what i wanted) I said no transfered me to a supervisor. Told super I wanted the the Pro 2. Will be here 1-2 days.
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You don't have to thank me, you probably wouldn't have anyway.
 
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10-20-2009, 10:15 PM
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Re: Asurion replacing TP with TP2
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Did they offer the tp2 and magically you were transfer to the automated system...what that sucks dude. call back if they still are open for business otherwise call back as soon as they are open tomorrow morning. they are definitely getting bombarded with calls, I think the assurion tp2 inventory is about to get seriously depleted too, wow. those lucky to get it , got it  until they get more tp2 or tp1 back...you snooze you lose, or my other favorite saying the early bird gets the worm beootch.
Last edited by Rippa_MD; 10-20-2009 at 10:19 PM.
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