Asurion replacing TP with TP2

[onelord]

I spoke with a nice lady who put the order in. I guess they will have sprint ship it out. I dont know and dont care...just want my phone...lol She said 3-5 days but the order says next day...

[faiz23]

going after work to pick it up missed the fedex dude =(. I will post up to confirm if i got a new one or refurb

[faiz23]

soooooooooooo...... I am ready to whoop the F**K out of Assurion. I received a brand new kitted TP2 the whole nine yards brand new retail version and when i go to activate guess what the phone is listed as LOST/STOLEN. How is a brand new phone listed stolen lol. After spending 6 hours trying to release it i have a new touch pro II being delivered instead.

Date Claim Filed:



04/22/2010



Replacement Model:



HTC Touch Pro II new fully kitted CK



Shipping Method:



Next Day



Non-Refundable Deductible:



$0.00



Shipping Fee:



$0.00



Total Fees:



$0.00

[faiz23]

got a second new kit from asurion and it is brand new and all is good got it activated and already put energy latest rom on it and plenty of other goodies. I ended up getting a free home travel charger out of the issue of having a bad esn the first time and i get to keep the other accessories from the original tp2 like battery, charger, cable, 2 stylus and a back so not bad and everything was overnight. Any one know if asurion is still replacing tp with tp2 i have a friend who is having issues with his and is now jealous of mine lol. I told him to wait but he is getting impatient so anyone done a claim recently online.

[brif4i]

anyone have any recent luck getting a TP2 from Asurion that is on VZW? I cracked my screen and they want to send me another tp. I am about 3 months away from upgrade and don't want to spend the $50 for the same device when I can wait 6 months and get a WM7 phone and just deal with a cracked screen

[patrickdl]

is TP2 out of stock ? or Asurion changed their policy ?

[brif4i]

Originally Posted by patrickdl

is TP2 out of stock ? or Asurion changed their policy ?

not 100% sure but when I asked what phone they would be sending me the guy said another TP. I asked if it was a refrub or not and he did not know. I might go ahead and do it and then if it is a refurb I will just call and complain an get another and then another and eventually I am sure I could get an upgrade to a TP2 as of now they say I would be getting an orginal tp

[166486]

Originally Posted by brif4i

not 100% sure but when I asked what phone they would be sending me the guy said another TP. I asked if it was a refrub or not and he did not know. I might go ahead and do it and then if it is a refurb I will just call and complain an get another and then another and eventually I am sure I could get an upgrade to a TP2 as of now they say I would be getting an orginal tp

let us know what you get, cause i have been trying to get a TP2 (verizon) since January and they always keep offering me a TP instead....let me know if you get lucky so i can replace my order again

[brif4i]

Originally Posted by 166486

let us know what you get, cause i have been trying to get a TP2 (verizon) since January and they always keep offering me a TP instead....let me know if you get lucky so i can replace my order again

Well I stoped in a Verizon store today in seattle and they still had the touch pro on the shelf which makes me think if they have them asurion will have them too oh well I will let you know if I end up the a tp2 or not. I knew I should gone to sprint when I had the change

[166486]

Originally Posted by brif4i

Well I stoped in a Verizon store today in seattle and they still had the touch pro on the shelf which makes me think if they have them asurion will have them too oh well I will let you know if I end up the a tp2 or not. I knew I should gone to sprint when I had the change

lol...yeah specially with the new HTC Evo coming up ...man that device looks sweet!